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Vandergriff Honda Service

3.6

About this business

Location details

1104 I-20, Arlington, TX, 76017, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.6301 reviews
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sajjad momen's profile image
sajjad momen 
7 years ago

People Be Aware I really hope people read others reviews before they go there but I will still write this to serve those few people that do read and research before they do anything. In writing reviews though, I believe we should be fair and impartial; therefore I start of by saying that I had a great experience at Vandergriff Honda of Arlington New Cars Dealership last year, and my good experience brought me back to the Used Cars Dealership at vandergriff Honda of Arlington. Unfortunately, this time I was totally disappoint... read more

Business response:

We apologize that our service did not satisfy your expectations. We would like the chance to speak with you further. Please contact Yuni Chon, our General Manager at 682-200-1486. We hope to hear from you soon. 

Kld's profile image
Kld 
7 years ago

Terrible experience I was looking online through a site my job offers. Next thing I knew my phone started blowing up. I made an appointment and while i was at the dealership, they kept blowing up my phone. I kept answering my phone telling them i was already there. Went back was given a sr sales rep who was great, but as soon as i bought my car, when i needed to speak to him, well lets say 4 months later he never returned any of my calls or emails. Had to go to management to get my issue taken care of. Love my car tho! 

Jay's profile image
Jay 
7 years ago

Not a good experience Went thru 3 people to include the GM. Let them know the criteria I was looking for. GM listened, but didn't not relay to the Bozo who came after him. They were looking at $$ not listening to the customers needs. Walked away. Going to spend my $$ else where. Very dissatisfied 

Meredith R's profile image
Meredith R 
7 years ago

Never again, Vandergriff! I’ve purchased several cars in my life. All with a co-signer. I finally was able to get a car all by myself. I spent 4.5 hours at Vandergriff Honda negotiating the price of a Pre-Owned CR-V. I finally got the price I wanted for my trade in, and the monthly payment I was comfortable with. I walked away with an amazing vehicle! 4 days later I receive a call from Vandergriff. They had forgotten to add sales tax to my loan. I could either pay them $800 or add to my monthly payment. I had worked hard fo... read more

K's profile image
K 
8 years ago

Looking for a car A lousy place to do business with. After spending 3 hours waiting, looking at the car, test driving, trying to get warranty information, having to talk with a sales rep with minimal knowledge and with several back and forths to the manager, we finally agreed on the car and price. Lo and behold, the sales associate (Chris) comes back and says he wasn't aware but his manager told him the particular car which was on the lot and I test drove was of the list, and I could have another car. At that point, I c... read more

Dave Adcox's profile image
Dave Adcox 
8 years ago

Buyer Beware!!! WOW! Most horrible experience ever buying a car. Purchased a low-mileage 2018 CRV from Anna Lane in used cars. It has now been back five times in the month we've owned it. After three different trips to pick up the car, go back to get the floor mats, go back again to get the remote reprogrammed, the AC went out in 108-degree weather. Learned that several 2018 models are coming from the factory with overcharged AC, which causes it to cut out when it gets hot. Spoke with Dwayne Thomas from the finance orga... read more

Brenda's profile image
Brenda 
8 years ago

Run away from these guys I contacted Vandergriff about wanting to purchase a 2018 Accord Hybrid Touring model. I told them specifically in my emails and messages that I wanted a specific color (silver) and what I was willing to pay based on extensively researching what I could expect my best price to be. I also asked if I could take the car on an extended test drive (100 to 120 miles) just to be sure it was what I wanted since I had never owned a Honda before. The salesperson (Brenda) contacted me back via email stating that... read more

Rahim Ali's profile image
Rahim Ali 
8 years ago

DON'T WASTE YOUR TIME DON’T RECOMMEND ANYONE TO GO BY THIS DEALERSHIP. I was inquiring about a car from this dealership. I received a call from Dominique, sales representatives, asking about my inquiry on the 2017 Honda Accord I told him I inquired and spoke to someone 2 days ago and things didn’t work out. He asked if I can come look at the car in person. I told him that the dealership was an hour away and he said if I come in to check out the car he is willing to fill up my gas tank, purchase is not necessary. Since i... read more

Lancew's profile image
Lancew 
8 years ago

Finance manager waked out on me The sales process was fine. However, the finance manager would not take 'no' for an answer. He actually said to me"you are not helping me make any money here". Enough said - AVOID this place. 

Frequently asked questions about Vandergriff Honda Service

How is Vandergriff Honda Service rated?

Vandergriff Honda Service has a 3.6 star rating with 301 reviews. 

When is Vandergriff Honda Service open?

Vandergriff Honda Service is closed now. It will open at 7:00 a.m.