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Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Miles & ace, help me get into a better car with better gas mileage and i'm very very Happy with with them. This will be the only dealership i'll be coming back to? And i've told all my friends about your Delarship and told them to go try to get a car from you? Thank You Tony Magnus
I did not end up buying from Vandergriff because they couldn't get to the price I wanted, but I appreciated their honesty in telling me what they could and could not do and quick responses to my emails. They didn't try to play games and they didn't try to throw competing dealerships under the bus like other salespeople did. Bernardo Aguayo and Lee Allen are a credit to the dealership.
Worst dealership I've ever experienced. Will never go back there. Hynduai is great, but never trust these crooks again. Go to a different dealership.
Business response:
We are concerned to hear that you feel this way about your experience. Your feedback is important to us, and we take these concerns seriously. We strive to provide reliable service to every customer who visits us. We would appreciate the opportunity to discuss your specific concerns and work toward a resolution. Please contact Jason Pickering at Jpickering@vtaig.com so we can address this matter directly.
Beware of deceptive business practices! I had an extremely disappointing and frustrating experience with Vandergriff Hyundai. I purchased a vehicle in early March 2025, put down a $3,000 down payment, and was fully approved through financing. Over a month later, the lender backed out of the deal (not my fault), and I was forced to return the vehicle to the dealership. I was initially told I’d receive my full down payment back, but Vandergriff Hyundai management (used and general sales managers) then informed me they were wit... read more
Business response:
Thank you for sharing your experience. We are truly sorry to hear that you are disappointed with your experience. Transparency and professionalism are core values for us, and it’s disappointing to hear that we did not meet your expectations during this process. We would appreciate the opportunity to review your situation further and address your concerns directly. Please reach out to our General Manager, Ryan Rios, at Rrios@vandergriffsales.com so we can discuss this in more detail and work toward a resolution.
I have long been extremely unhappy with the service department. I had my older model Hyundai towed here because it would not start. They had my car for over a week, charged me over $900 and two days late my car is hesitating to start and the check engine light is back on. Not happy at all.
Business response:
We are sorry to hear that you feel this way about your recent service visit. We understand how frustrating it must be to experience continued issues after having your vehicle in the shop. We’d like the opportunity to review your concerns in more detail and work toward a resolution. Please reach out to our Service Manager, Efrain Martinez, at EMartinez02@vtaig.com so we can look into this further and assist you directly.
I inquired about a loaner vehicle to the service advisor he stated there were none available, and I would be put on a waiting list, Monday through Thursday no response re loaner vehicle. Transmission issue was not resolved . Vehicle was not washed, however, I was provided a card for an off site drive through wash.
Business response:
Thank you for taking the time to share your feedback. We’re glad you reached out to our team and appreciate your comments about your recent service experience. We’d like the opportunity to speak with you further and ensure your concerns are addressed properly. Please reach out to Service Manager, Efrain Martinez, at EMartinez02@vtaig.com, who would be happy to assist you directly.
I should have looked at the reviews before starting the car-buying process from this dealership. It was quite literally the worst experience I have ever had. It started off great; I found a great car for a great price, and they even let me take the car for a few days for free to see if I really wanted it. When I brought it back and was ready to buy, my experience flipped completely. The listing price online does NOT reflect what the price will be. Obviously, I expected tax/title/license fees, but the other fees added were in... read more
Business response:
Thank you for sharing your experience. We're truly sorry to hear that your car-buying process did not meet your expectations. Transparency is essential to us. We want to ensure that your concerns are addressed properly and that we have an opportunity to learn more about your situation. Please reach out to General Manager, Ryan Rios, at Rrios@vandergriffsales.com so we can discuss the details further and work toward a resolution. We appreciate your feedback and hope to have the chance to make things right.
Did whatI needed price high every time I go in there no matter what I am charged at least $1000 this time my manager special oil change went from $99 and before I left I spent $1000
Business response:
Thank you for your feedback and for the 5-star rating! We’re glad we could meet your service needs. We understand that pricing can sometimes be a concern, and we appreciate your loyalty. If you have any questions about the charges or if there's anything we can do to assist you further, please don’t hesitate to reach out. We look forward to seeing you again!
Liars and cheats, finance office are thieves. Had a deal, then they changed the overall price and hide absurd maintenance package and service xx in the fine print after taking out in negotiations. Just trash human beings I would never send anyone here or shop here ever again. This is why the dealership model needs to be outlawed 3150 in theft flat out
Business response:
Thank you for sharing your feedback. We deeply regret that you had such a negative experience with our dealership. The issues you’ve described are serious and do not reflect the values or service standards we strive to uphold. Your concerns are important to us, and we want to address them promptly. Please contact our General Manager, Ryan Rios, at Rrios@vandergriffsales.com so we can discuss your situation in detail and work towards a resolution. We are committed to making things right and ensuring transparency in all our de... read more
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 10,290 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is closed now. It will open at 7:00 a.m.