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Vandergriff Hyundai
- Car Dealers
- Arlington, TX
About this business
Location details
1120 West I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Highest price of Palisades in the nation. Overcharging MSRP by ~$5,000. They told me it’s because it’s a popular car, so they can. Use a different dealership. Most others aren’t doing this.
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.
They damaged my sun visor AND forgot to screw on the cover back on after replacing my transmission. Careless!
Business response:
Incompetent. Horrible. Claimed you put in a new transmission but it was refurbished. Damaged the car, didnt screw the cover back on after removing it to replace the transmission, then after paying for a new transmission, the car stopped FOUR days later. Then when we returned, you only gave an excuse and asked for an additional $600. Shameful.
G r e a t S e r v i c e, T h a n k s.
Business response:
Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!
The add on's to the final sale price are ridiculous. They quote a price on the sales floor but once you hit the finance room other numbers appear. They wouldn't take my outside finance.
Business response:
Thank you for taking the time to share your feedback. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right, so Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.
Don't even bother going here, the prices you see online are next to impossible to actually get at the dealership. And I'm not just talking about the standard fees and TTL; they like to add several thousand in dealer prep costs, which is actually illegal. If they try to do this to you and refuse to sell you the car at the advertised sales price you should take a picture of the paper they are showing you and get a screenshot of the advertisement for the car and file a complaint with the Texas DMV.
Business response:
We do want our customers to be aware of all of their options when it comes to warranties they can purchase; however, we never want them to feel pressured into purchasing them. We are sorry to hear that you are unhappy with these add-ons, and we would like to see what can be done to address your concerns. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better
They would not honor the sales price they advertised online. Rather, they tried to add a bunch of silly things onto it like CPO fees and dealer prep. They didn't even have the car I was scheduled to test drive and instead tried to get me into something that was already thousands more expensive. The extra fees they tried to add on for dealer prep were just icing on the cake. If you ever see a piece of paper from them that says dealer prep these on it in addition to an advertised sale price, take a picture of it and file a com... read more
Business response:
We do want our customers to be aware of all of their options when it comes to warranties they can purchase; however, we never want them to feel pressured into purchasing them. We are sorry to hear that you are unhappy with these add-ons, and we would like to see what can be done to address your concerns. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better
Unbelievable. I heard the complaints but watched them do it to me. Went in and picked out a car I loved and they tried to slip an extra $1000 on the vehicle price. When I called them out on it the inventory guy came over and said it was because the car has lowjack. That... Has nothing to do with the price that is advertised. He refused to take it off so I walked. Before I did I warned a few people standing around to look out for this on their deal sheet and one ALREADY told me that she literally just called them out for tryi... read more
Will never go back again. Did receive an initial email but didnt say whether care was still available and saleman didnt respond to second request. Had to contact via online chat to find out. Once I test drove, final price of car was nearly 50% higher than what was listed for with all the add ons.
I was trying to buy a car about 2 Months ago. I walked in and was ready to buy a car that would be safe to transport my baby around in. I was met with a wonderful salesman who was more than helpful. We found a car and I went for a test drive. I had signed most of the paperwork and was almost ready to put the down payment on it. Then they sold it right from under me when we were signing the last paper. I was then told that Cesar Villarroel was going to give me a deal since they had sold the other car in the middle of the sale... read more
Frequently asked questions about Vandergriff Hyundai
How is Vandergriff Hyundai rated?
Vandergriff Hyundai has a 4.3 star rating with 10,290 reviews.
When is Vandergriff Hyundai open?
Vandergriff Hyundai is open now. It will close at 9:00 p.m.