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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I liked that they provided me a car for three days while they serviced my vehicle.
Business response:
We are absolutely thrilled to hear that you appreciated having a vehicle available during your service visit. Providing loaner cars for multiple days shows our commitment to keeping you mobile while we take care of your vehicle. Your positive experience with this convenience means everything to us at Vandergriff Toyota. Thank you for taking the time to share your feedback about this important part of our service process.
Smooth and quick. A little bit more
Business response:
We are absolutely thrilled to hear that your experience with us was efficient and seamless. Your feedback about the quick service process is wonderful to receive, and we appreciate you taking the time to share your thoughts about your visit. At Vandergriff Toyota, we strive to provide exceptional experiences for every customer, and your input helps us work toward that goal. Thank you for choosing us for your automotive needs.
Great service and excellent communication overall
Business response:
Thank you for sharing your positive experience with us. We are thrilled to hear that you found our service to be great and appreciated the excellent communication throughout your visit. Your feedback means a lot to us and reinforces our commitment to providing outstanding customer care. We truly value customers like you who take the time to share their experience, and we look forward to continuing to serve you and your vehicle in the future.
Completed without error and in a timely manner.
Business response:
We are delighted to hear that your service experience was completed efficiently and on schedule. Your satisfaction with our smooth process means everything to us. We appreciate you taking the time to share your positive feedback about the quality and promptness of our work. Thank you for choosing us for your service needs.
I liked the quick and efficient service!
Business response:
We are delighted to hear that you found our service both quick and efficient! Your feedback means a great deal to us and reinforces our commitment to providing excellent customer experiences. It's wonderful to know that we met your expectations during your visit. We truly appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.
I was kept informed concerning my order of a car. I respect the service department .
Business response:
Your positive experience means everything to us. We understand how important it is to stay informed throughout the car ordering process, and we're delighted that our communication met your expectations. Your respect for our service department truly resonates with our team. We work hard to provide transparent updates and reliable service, and it's wonderful to know that these efforts made a difference in your experience. Thank you for taking the time to share your feedback with us.
I appreciated the fact that this Dealership honored the Toyota Battery warranty unlike the dealership where I had bought the battery less than 2 years before. I was treated with respect and not given a hard time about the warranty. In the future I will do all my business at this location. The Staff is professional and courteous to the customers.
Business response:
We are delighted to hear about your positive experience. It's wonderful to know that we were able to honor the Toyota warranty properly and that you felt treated with respect throughout the process. We take pride in making warranty claims straightforward rather than difficult for our customers. Your kind words about our professional and courteous staff mean so much to us. We truly appreciate your trust for your future automotive needs and look forward to continuing to serve you with the same level of excellence.
Had oil change and tire rotation done. This service took about an hour and a half. People were friendly.
Business response:
Thank you for your review! We are excited to hear that you had a positive experience with us. It's wonderful to know that our team provided friendly service during your oil change and tire rotation. Your feedback about our staff's welcoming approach means so much to us at Vandergriff Toyota. We're committed to continuing to provide quality automotive care with the same friendly atmosphere you experienced.
Excellent service.service advisor was great. Service manager was awesome. Highly recommended.
Business response:
We deeply appreciate your wonderful feedback about your recent service experience. It's fantastic to hear that our service team provided you with excellent care and that both your service advisor and service manager made such a positive impression. Your recommendation means the world to us at Vandergriff Toyota, and we're thrilled that we could exceed your expectations. We truly appreciate you taking the time to share your experience and look forward to continuing to provide you with outstanding service.
Vandergriff Toyota has a 4.3 star rating with 12,538 reviews.
Vandergriff Toyota is open now. It will close at 9:00 p.m.