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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Quick oil change, well done. Courteous staff and free coffee while you wait.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that we provided you with efficient oil change service while maintaining our commitment to quality work. We're pleased that our staff's courteous approach made your visit comfortable, and we're glad you enjoyed the complimentary coffee during your wait. Your satisfaction with both our technical service and hospitality means everything to us at Vandergriff Toyota. We appreciate you taking the time to share your experience and ... read more
I learned more about the truck
Business response:
We are overjoyed to hear that you gained valuable knowledge about your new truck! It's wonderful when customers discover more about their vehicle's features and capabilities. We're thrilled that we could provide you with helpful information. Your satisfaction means everything to us, and we're grateful you chose us for your truck needs.
Good job,and on time have done thanks
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team delivered quality service while keeping everything on schedule. Your satisfaction with the timely completion of your service means a great deal to us at Vandergriff Toyota. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Easy to schedule. They were ready for us. Gave an accurate time for pickup after the recall repair. Courteous and professional staff. Smooth finish for paperwork and no unexpected charges. A win all around!
Business response:
Thank you for your wonderful feedback about your recent recall repair experience with us. We understand how important it is to have scheduling that works smoothly for your busy life, and we're thrilled that our team was prepared and ready when you arrived. It's wonderful to hear that we provided you with reliable timing for when your vehicle would be ready for pickup. Our staff takes pride in maintaining courteous and professional service throughout every visit, and your recognition of their efforts means so much to us. We'r... read more
My service advisor Ryan he makes sure that I am well taken care of and make sure that I know exactly what I need for my next appointment .
Business response:
We are grateful for your wonderful feedback about your service experience with us. It's fantastic to hear that your service advisor ensures you receive excellent care and keeps you well-informed about your vehicle's maintenance needs. Having a knowledgeable team member who takes the time to explain what your truck requires for upcoming visits truly makes a difference. Your satisfaction with the personalized attention you received means everything to us. Thank you for choosing us for your service needs.
Lonnie Glenn is the beat service advisor. Always takes the time to explain what needs done.
Business response:
We are absolutely thrilled to hear about your outstanding experience with our service team. Your recognition of the dedication shown in taking time to thoroughly explain necessary services truly means everything to us. Having team members who prioritize clear communication and ensure our customers feel informed and confident is exactly what we strive for at Vandergriff Toyota. Thank you for sharing your positive experience and for choosing us for your service needs.
Went in as a walk in without an appointment because of a tire with low tire pressure and I needed to drive back to San Antonio so needed the tire fixed. The tire had a defective valve stem, which they replaced. The employees I had contact with were polite and courteous. Good service.
Business response:
Thank you for choosing Vandergriff Toyota and for taking the time to share your experience. We understand how important it is to have reliable service, especially when you're traveling a long distance. We're pleased that our team was able to quickly address the valve stem issue and get you back on the road safely. Your recognition of our staff's courteous and polite service means a great deal to us. We appreciate your trust and look forward to serving you again whenever you need assistance.
Able to get me scheduled and serviced quickly. Customer friendly service team . I did nor like being advised I needed to replace windshield wiper blades and an alignment? Wiper blades are good and did not need an alignment. Keep in mind money and budgets are strained across the country no need to add unnecessary maintenance cost.
Business response:
We deeply appreciate your feedback about your recent service experience. It's wonderful to hear that our team was able to schedule and service your vehicle quickly, and that you found our service team to be customer-friendly. We understand your concerns about the maintenance recommendations that didn't seem necessary for your vehicle, especially when budgets are tight for many families. Your point about being mindful of financial pressures is well taken, and we appreciate you sharing this perspective with us. We value custom... read more
Awesome dealership. Everything was done right.
Business response:
We are excited to hear about your wonderful experience with us! Your feedback about everything being handled properly means so much to our team. We work hard to ensure every customer receives the quality service they deserve, and knowing that we met your expectations makes our day. Thank you for taking the time to share your positive experience.
Vandergriff Toyota has a 4.3 star rating with 13,412 reviews.
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.