Vasona Creek Healthcare Center

Alexis G. 

on Yelp

8 years ago

If I could give this facility zero stars, I would. Perhaps, if you are only going for basic physical therapy, this place might work for you, but if you are in need of nursing services, I highly suggest steering clear. It is important to know, that despite being designated as a nursing facility, there are no actual registered nurses here, the place is run by LVNs. Apparently, there is an RN supervisor, however, after multiple attempts to page "Sean," there was never a response. EVER. My aunt was admitted to this facility f... read more

c. t. 

on Yelp

8 years ago

The most important thing about choosing skilled nursing facility, is why you are going and what you can get from it. My Dad was 89 years old with dementia, he never should have been admitted. When they found he could not cooperate with PT, they should have told us and sent him home. The RN called me the first night and said my Dad was trying to go home, and asked me if he has dementia? I could not believe he did not know that from the chart. Dad went in with a lung infection, weakness (from being in bed at Kaiser hospital ... read more

Gil T. 

on Yelp

8 years ago

I don't have a lot of experience with senior care facilities, but this one appears to be the same as others I've been to before: employees scrambling around constantly putting out fires and not a lot of personal care being provided to the residents - it's basically a survival situation for everyone involved. This is certainly a plush building with the appearance that they seem to be providing a higher level of care, but I can tell you from our experience that in reality, this is not the case. I'd keep looking for another pl... read more

Pearl D. 

on Yelp

8 years ago

I've been up and down on Vasona Creek. The PT's are pretty good, very professional. The facility is pretty clean, less so in the patients rooms. 1. There are not enough RN's here, especially in the PM or overnight. The majority of employees that I see are CNA's (weeks of training), followed by LVN's (months of training) and lastly RN's (years of training). I rarely see an RN in the facility. Remember, these are the people caring for you or your loved one. 2. I recently pressed the call or help light for my parent. Eventual... read more

Janice J. 

on Yelp

9 years ago

This place is a disgrace to all who need their services. The nursing staff are lackadaisical, at best. If a patient needs a service, they will wait at least 30 minutes. Food is often delivered cold and it usually tastes terrible. The nurses and CNA's are not happy to have questions asked of them. They don't want to be bothered. Many CNA's are playing computer games, instead of attending to patients. The rehab center is a joke. A couple of the men are arrogant SOB's who think they know all the answers when they are fu... read more

Brooke O. 

on Yelp

9 years ago

My mother died in Vasona Creek and it was sheer hell. It was a horrible experience for 6 months. There are a few great staff members, but for the most part the staff doesn't care, and ignore and even laugh at the people calling for help. If a family member isn't present, your loved one is uncared for. I inquired online from the LG community and you wouldn't believe the horror stories people responded with about their loved one's stays here. One person said their brother is an elder care attorney and he said the county i... read more

Clark P. 

on Yelp

9 years ago

Vasona Creek was the 2nd skilled nursing facility we tried. It was almost just about as bad as the other facility we used. We had heard good things About Vasona Creek and were greatly disappointed to say the least. We would wait 30 minutes after pushing the call button for help until we finally had to chase employees down for help. They acted like we the family members of the patient were in their way, gee I am sorry waiting 30+ minutes was still construed as being in your way! You really have to be there to advocate for y... read more

Sergio M. 

on Yelp

9 years ago

STOLEN ITEMS! My grandpa was admitted last week and it breaks my heart to hear that my family tried to make sure he had no Jewlery on when he was admitted and tried to take off his wedding ring. He has never taken it off and my family was in able to as well. Then next day he did not remember a thing and the ring was. It missing. His had was I. Pain as if it was ripped off! I can't tell you the disrespect we feel from this incident! It's not the money but the symbol it represented. They stole from him and Kaiser just stopped ... read more

Rosa M. 

on Yelp

9 years ago

i dont know where to start!! Please do not take your loved ones here!!!! they leave them soaked in urine for hours!!! also my father went in wearning his wedding ring that was given to him, by my mother who passed away 1 year ago!!! someone took it off his hand IIIII and if that wasent enough hurt his hand and he looked like he had been drugged up!!! please take any jewlery off your loves ones!! they will take it off and not be found!!!! my fathers clothes came up missing also !!! they worst and most painful is knowing ... read more