Vasona Creek Healthcare Center

Timothy B. 

on Yelp

3 years ago

On 7/2/2022 around 11:00 AM, my family arrived at Vasona Creek Healthcare Center, after a 2 hour drive from our home in the Sacramento area, to discuss with my wife's grandmother, who is very hard of hearing, about her wishes for ongoing care and the various options we researched for when she is discharged in a few days. Due to a covid outbreak in the facility, they are restricting visitor access. I explained to the receptionist that we drove a long distance to have this very important conversation, and we requested that ... read more

Nathan S. 

on Yelp

3 years ago

The orderlies, physical and occupational therapists, and nursing aides are great--truly caring and diligent. However, the nursing staff (the people in charge on any given shift) are terrible, vindictive, and incompetent. No one communicates to anyone else. None of them write anything down. They actively ignore call buttons (for hours). They don't follow doctor's orders (instead, they lose them and claim they don't exist), leave patients without their medication, in pain, and in danger. For just one example, one of the wome... read more

Jojo M. 

on Yelp

3 years ago

It's difficult choosing a SNF for yourself or a loved one. If you are weak, unable to move on your own, unable to speak or feed yourself due to medical issues (ex. stroke) or age, THIS IS NOT THE PLACE FOR YOU! We chose Vasona for our father. Leaving him in the evening after visiting hours were hard because we worried if he'd be well taken care of through the night and be fine the next morning. Our biggest fear came true one morning. A family member arrived seeing our father in DISTRESS in bed and no nursing staff noticed! ... read more

M.E. G. 

on Yelp

4 years ago

The nurses are caring--for the most part; the CNAs are the backbone and overworked; the PTs and OTs are outstanding; the maintenance staff is efficient; Kaiser liaisons professional and responsive. For all these folks--definitely 5 Stars!!! But everyone else from registration to discharge act like they have somewhere else to be and you're an inconvenience...especially if you start asking questions. During the approximately three weeks I stayed here, one nurse tried to give me the wrong medication. When he said the pill w... read more

Patti G. 

on Yelp

4 years ago

This actually is 0 stars.This is the worst place ever! My mom broke her hip on Jan. 6 and I chose this place thinking it would be the best for her. So for two months no one had ever called me to let me know her progress. They missed three post op appts and then finally they took her, dropped her off in a wheelchair with a packet of papers. She has dementia and when the Dr. asked her questions she had no clue. That was the last straw! My brother and I pulled her out of there yesterday especially since she wasn't getting the P... read more

Lisa L. 

on Yelp

4 years ago

This place is a joke no one knows what's going on here. its sad to see I would not bring my loved one here . The nurses and staff dont communicate with each other.beware!! I wish it was different but it's not. We are getting out of this place. 

Desiree A. 

on Yelp

4 years ago

My dad was ill. Congestive heart failure, on dialysis, and kaiser explained he would get better care her than at home....what a lie. Some of the warning signs at home were if he gained 3 or more lbs in a day he had to go to the hospital. In a week he went from 170 to 189. We took him out on our own he was so swollen and miserable. We took him to santa clara kaiser and he passed within 30 mins. He had a dnr. He had a seizure and his heart stopped. Well visiting at the rehab We couldn't even talk to staff they are severely und... read more

Sammy G. 

on Yelp

4 years ago

If i could give negative 5 star to this funeral home. I would. That's right, i called this facility a funeral home. My dad was brought here from Kaiser for his broken shoulder and finger. This place is horrible. They have un certified nurse assistants doing nurses jobs that only nurse is suppose to do. They cramped my dad with two other guys in one small room with no AC working. Food was cold. And they don't change diapers on time until we asked them to. One day i went to visit my dad and he was suppose to have his neck brac... read more

Pam Z. 

on Yelp

5 years ago

If I could make this no stars I would. Food is horrible, not enough staff to even change diapers for hours upon hours and half the time they don't answer phone. Also don't bother trying to send a loved one an email, they never deliver. I will never put my mother back in any home much less this one.