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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,077 reviews
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William E B.'s profile image
William E B. 
on Birdeye

7 years ago

Quick, thorough, professional attention. Helpful staff, short wait time. 

Business response:

Hi William, Thank you for visiting our Westlake location! We're happy you found the staff to be thorough, professional and quick! We will be sure to pass along your kind words. We are open 24/7 and are here when you need us! Hope you are well on your way to recovery! 

Jennifer R.'s profile image
Jennifer R. 
on Birdeye

7 years ago

Amazing sweet people. I definitely felt like a priority! 

Business response:

Hello Jennifer, Thank you for your kind words regarding our staff at the Westlake facility! You ARE our priority and we are so glad it shows!!! We are open 24/7 if you need us again! We hope you are well on the road to recovery! 

Jack M.'s profile image
Jack M. 
on Birdeye

7 years ago

Everyone I dealt with was exceedingly pleasant and expressed a sincere concern for my health. It could not have been a nicer experience. 

Business response:

Hello Jack, Thank you for visiting our Westlake facility and expressing your feelings about your experience there. We're so glad you felt the sincerity from our staff members and that everything was very pleasant. We hope you are feeling much better! 

Lewis R W.'s profile image
Lewis R W. 
on Birdeye

7 years ago

I was impressed how much time you spent with me making sure of my diagnosis and giving me some immediate relief. The PA, the nurse, and the doctor were all relaxed and friendly and in no hurry to get me out the door. Thank you for such good care. 

Business response:

Hi Lewis, We are so glad to hear that you were given immediate relief for a health issue you had. Thank you for the kind words about our Westlake staff. We're happy to hear you didn't feel rushed and that everyone was relaxed and friendly! We hope you are feeling much better and remember, we are here if you need us again in the future! 

Lori A D.'s profile image
Lori A D. 
on Birdeye

7 years ago

My family has ben to VIK complete care many times now. It is so wonderful not to wait when you are at your worst. Love the staff and the doctors. 

Business response:

Hello Lori, We are so happy with the fact that you love the staff and doctors at our Vik Complete Care facility. We realize how important it is to be seen quickly and efficiently especially when a person is not feeling well! We take pride in our short wait times. Please know that we are always here and available for any healthcare issue! 

Paul's profile image
Paul 
on Birdeye

7 years ago

Quick and easy 

Business response:

Hi Paul Thank you for letting us know that your visit to our Westlake facility was quick and easy! We hope you are well on your way to feeling much better and remember, we're here 24/7 if you need us in the future! Take care. 

MONNA JOHNSON S.'s profile image
MONNA JOHNSON S. 
on Birdeye

7 years ago

Everyone was very efficient and we did not have to wait to be seen. I liked Dr. Chris Lingen, David and Marshall very much. They were very caring. 

Business response:

Hello Monna, We are so happy to hear you had no wait time and our staff was very efficient at our Westlake facility. We will pass along your compliments on Dr. Lingen, David and Marshall! We hope this finds you feeling much better! 

Jennifer M H.'s profile image
Jennifer M H. 
on Birdeye

7 years ago

Great service, no wait and I was diagnosed and given prescriptions which the staff faxed in. All in all a very good experience if you have to be sick on Christmas Eve day! Friendly staff and dr. 

Business response:

Hello Jennifer, We are so sorry you fell ill on Christmas Eve but so happy to hear there was no wait time at our Westlake facility. We will pass along your kind comments regarding the great service you experienced and the friendliness of both the physician and staff members. We are open 24/7 and are always here to help with any health related issue you have. We hope you are feeling much better! 

Stephanie M B.'s profile image
Stephanie M B. 
on Birdeye

8 years ago

great! 

Business response:

Hi Stephanie, We are very pleased to hear you received great service at our Westlake facility. Hope you are feeling better. Have a nice weekend. 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,077 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.