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VIK Complete Care
- Healthcare
- Austin, TX
About this business
Location details
6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States
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Everyone I came into contact with was personable and professional. I only had to wait about 5 minutes to be seen and my checkout took less than a minute. Would highly recommend to all who are pressed for time but need quality service.
Business response:
Hi Mark, Thank you for visiting our Westlake facility! We are happy to hear how personable and professional you feel out staff is. Our mantra is "Get In, Get Out and Get Back to Life" and we have met our goal by getting you in and out quickly but with the quality service you deserve! We hope you are feeling much better!!
Immediate care from the time we entered the office. The frontline staff was excellent and very accommodating. The assigned RN came to the front and kindly greeted us and immediately began to help. The on-site ED physician was extremely cordial and took the time to explain his plan of care. As a healthcare provider myself, I can say this site and staff are well-accomplished and provided me with excellent care.
Business response:
Hello Roy, Thank you for visiting out Westlake facility and relaying such nice feedback! We are so happy to hear you were taken care of immediately upon entering, that all involved were concerned with your well being. We will pass along your compliments to our staff and make sure they know how appreciated the excellent care they are giving is being received. We hope you are feeling much better! Thank you again!
The patient care coordinator was polite, professional and on-point. The medical staff was quick and efficient providing excellent care. The patient care coordinator supervisor is especially nice and super sexy!! I'm in love with her!!!
Great service. It was fast, easy, and they really knew what they were doing. I've been going there for a few years now, and I don't plan on stopping anytime soon.
Business response:
Hi Jackson, Thank you for visiting our Westlake facility! We are so happy to hear you feel we provide great service and that we were fast, easy and knew what we were doing. I will pass along your kind words and let our staff know they are doing a great job! We are always here when you need us! Hope you're feeling much better!
Quick, thorough, professional attention. Helpful staff, short wait time.
Business response:
Hi William, Thank you for visiting our Westlake location! We're happy you found the staff to be thorough, professional and quick! We will be sure to pass along your kind words. We are open 24/7 and are here when you need us! Hope you are well on your way to recovery!
Amazing sweet people. I definitely felt like a priority!
Business response:
Hello Jennifer, Thank you for your kind words regarding our staff at the Westlake facility! You ARE our priority and we are so glad it shows!!! We are open 24/7 if you need us again! We hope you are well on the road to recovery!
Everyone I dealt with was exceedingly pleasant and expressed a sincere concern for my health. It could not have been a nicer experience.
Business response:
Hello Jack, Thank you for visiting our Westlake facility and expressing your feelings about your experience there. We're so glad you felt the sincerity from our staff members and that everything was very pleasant. We hope you are feeling much better!
I was impressed how much time you spent with me making sure of my diagnosis and giving me some immediate relief. The PA, the nurse, and the doctor were all relaxed and friendly and in no hurry to get me out the door. Thank you for such good care.
Business response:
Hi Lewis, We are so glad to hear that you were given immediate relief for a health issue you had. Thank you for the kind words about our Westlake staff. We're happy to hear you didn't feel rushed and that everyone was relaxed and friendly! We hope you are feeling much better and remember, we are here if you need us again in the future!
My family has ben to VIK complete care many times now. It is so wonderful not to wait when you are at your worst. Love the staff and the doctors.
Business response:
Hello Lori, We are so happy with the fact that you love the staff and doctors at our Vik Complete Care facility. We realize how important it is to be seen quickly and efficiently especially when a person is not feeling well! We take pride in our short wait times. Please know that we are always here and available for any healthcare issue!
Frequently asked questions about VIK Complete Care
How is VIK Complete Care rated?
VIK Complete Care has a 4.9 star rating with 1,238 reviews.
When is VIK Complete Care open?
VIK Complete Care is open now. It is open 24/7.