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VIK Complete Care

5.0

About this business

VIK Complete Care at Lakeway is an Urgent Care and 24-hour Emergency Room located in Lakeway, TX. Our facility has provided top notch Urgent Care services to the Lakeway community for the past 8 years and is now excited to offer around the clock access to emergency medical services at our new ER. While our name might have changed our team at VIK is the same and our mission remains clear: Serve the Lakeway and Northwest Austin communities by providing timely, affordable access to Emergency and Urgent Care. Urgent Care Need ... read more

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

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5.01,077 reviews
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Stephanie M L.'s profile image
Stephanie M L. 
on Birdeye

8 years ago

Came in after throwing up 11 times and barely able to walk, they took great care of me and answered all of my questions and gave me specific instructions on how to continue care after I left. 

Business response:

Hi Stephanie We are very glad our staff took such great care of you while you were feeling so badly. Remember we are always here for your medical needs. Hope you are doing better soon. Have a nice evening. 

Bethany A C.'s profile image
Bethany A C. 
on Birdeye

8 years ago

Very thorough, extremely pleasant both people and environment 

Business response:

Hello Bethany Thank you for visiting our Westlake facility. We are more than pleased to hear your visit was thorough and that you found our staff and facility to be extremely pleasant. We are so proud of our staff. Hope you are doing better soon. Have a great day. 

Virginia J G.'s profile image
Virginia J G. 
on Birdeye

8 years ago

I loved how you listened carefully to my problems. The advise and prescriptions helped tremendously. 

Business response:

Hi Virginia Thank you for taking the time to give us your feedback regarding your recent visit to our Westlake facility. We are so pleased to hear we listened to your issues and were able to help. Glad to hear you are doing better. Have a good day. 

Paul G F.'s profile image
Paul G F. 
on Birdeye

8 years ago

Fantastic, thorough, intelligent care, with a kind and cheerful attitude. 

Business response:

Hi Paul Thank you for taking the time to give us your feedback about your recent visit to our Westlake facility. We are more than pleased that you had such a fantastic visit. We will be sure to share your kind words with the staff. Hope you are doing well soon. Have a wonderful day. 

Bradie C B.'s profile image
Bradie C B. 
on Birdeye

8 years ago

Everybody was so kind and helpful. I can't be greatful to them enough! Wonderful job and excellent care. 

Business response:

Hi Bradie Thank you for taking the time to give us your feedback regarding your visit at our Westlake facility. We are so glad to hear the staff was kind and helpful and that you received such excellent care. Hope you are feeling better soon. Have a great day! 

Nicole K.'s profile image
Nicole K. 
on Birdeye

8 years ago

Everyone was professional, kind and through. 

Business response:

Hi Nicole Thank you for visiting our Westlake facility. We are very pleased you found our staff to be professional and kind. Our patient satisfaction is so very important to us! We hope you are doing well soon. Have a great day. 

Margo S.'s profile image
Margo S. 
on Birdeye

8 years ago

Professional service. Kind staff, 

Business response:

Hi Margo Thank you for visiting our Westlake facility. We are so pleased that you found your service to be professional and our staff to be kind. Remember we are open 24/7 and always here for you! Have a great day. 

Lacey N F.'s profile image
Lacey N F. 
on Birdeye

8 years ago

The staff was amazing all around!!! My nurse, Alex, was the most amazing nurse I have ever had!!! Really appreciate all y'all did to make me comfortable!!! One thing I do recommend is having pillows for the patients. 

Business response:

Hi Lacy Thank you for visiting our Westlake facility and for the recommendation. We will pass this information on to the appropriate person. We are so proud of our staff. So glad to hear you had such a good experience. Have a great weekend. 

Leyla's profile image
Leyla 
on Birdeye

8 years ago

Great, fast and friendly environment!!!! Will definitely go back for all my medical emergency family needs. 

Business response:

Hi Leyla Thank you for visiting our Westlake facility. We are so happy that you found it to be a fast and friendly environment. Remember we are open 24/7 and always here for you and your family. Have a nice evening. 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 5 star rating with 1,077 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.