VIK Complete Care's cover image

This profile has been claimed by the business owner or representative.

VIK Complete Care

4.9

About this business

Location details

6836 Bee Cave Rd, Ste 112, Austin, TX, 78746, United States

Get directions
4.91,238 reviews
Select a rating
Joan's profile image
Joan 
8 years ago

I highly recommend the staff. They all were knowledgeable and professional and very caring. 

Business response:

Hi Joan, Thank you for visiting our Westlake facility and for the kind words regarding our staff members! We will be sure to pass along your compliments! We are open 24/7 and hope you consider Complete Care again if any health issue arises. Thank you and please feel better quickly! 

Cyndy's profile image
Cyndy 
8 years ago

Quick, excellent care and service, very thorough! 

Business response:

Hi Cyndy, Thank you for visiting our Westlake facility. We are so glad to hear you had quick, excellent care and we were very thorough! We hope if you need us in the future you'll revisit the facility again as we are open 24 hours a day 7 days a week! We hope you're feeling much better!  

M's profile image
M 
8 years ago

No wait! Good information. 

Business response:

Hello! Thank you for visiting our Westlake location! We are so happy to hear we provided you with good information and got you in very quickly! We're here 24/7 if you ever need us in the future again....thank you again! 

Siena L.'s profile image
Siena L. 
8 years ago

Great 

Business response:

Hi Siena, Thank you for visiting our Westlake facility! We hope you are feeling much better and remember, if you need us again in the future we are here 24/7! 

Anna L.'s profile image
Anna L. 
8 years ago

The staff was very prompt and attentive. The clinic is very bright and clean. My bill was explained to me as were my instructions for follow up. I highly recommend this clinic! 

Business response:

Hello Anna, We are so happy to hear you chose our Westlake facility and you found the clinic so bright and clean. We're glad the staff was so prompt and attentive and that everything was explained to you! We hope in the future if a medical emergency arises you'll remember us! We'll be here for you 24/7! Hope you are feeling much better! 

Malia E S.'s profile image
Malia E S. 
8 years ago

Everyone is so incredibly caring and sweet and it's the first time we've ever visited an ER or urgent care facility where I completely trusted the billing system and didn't fear being charged ridiculous fees for the visit. You guys are amazing! Thanks for all you do to keep the medical industry honest! 

Business response:

Hi Malia, We're so glad you chose our Westlake facility with your healthcare need. Thank you for your kind words. We are happy we can offer such caring service with no surprise billing after you return home! Please keep in mind we are always here when you need us....24/7. We hope you are feeling better! 

Melinda M V.'s profile image
Melinda M V. 
8 years ago

I had a very enjoyable experience at VIK. I visited on a Thursday early afternoon, there was no wait, and I was waited on immediately. The staff was friendly, helpful, answered all my questions... they all went above and beyond what I would have expected from an Urgent Care Center. Sara, at the front desk was patient and friendly, and Dr. Rodriguez was patient, and explained to me everything about my diagnosis and treatment options. Also very professional were the Physician's Assistant, nurses, etc. At one point I made a spe... read more

Business response:

Hi Melinda, Thank you for choosing VIK Complete Care. We know there are other options out there and we appreciate you having the confidence in us that we can make your experience a good one. We're happy to hear how patient and friendly the staff and Dr. Rodriguez was and that he explained things to you. We will pass your kind words onto our employees! We are always here if you need us again i the future and we hope you are well on your road to recovery. Take care. 

Kristen B.'s profile image
Kristen B. 
8 years ago

Very good, very thorough. Great personnel. 

Business response:

Hello Kristen, We are so happy to hear you found our staff members at our Westlake facility to be very good and thorough! We want you to know you are being well taken care of! We are always here if you need us, open 24 hours a day. Please take care! 

Gillian P.'s profile image
Gillian P. 
8 years ago

Quick. Professional. Pleasant staff. 

Business response:

Hello Gillian, Thank you for choosing our Westlake facility for your recent healthcare need. We're so happy to hear how pleasant the staff was! We will be sure to pass along your kind words. We hope you are feeling much better! Thank you again! 

Frequently asked questions about VIK Complete Care

How is VIK Complete Care rated?

VIK Complete Care has a 4.9 star rating with 1,238 reviews. 

When is VIK Complete Care open?

VIK Complete Care is open now. It is open 24/7.