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Village Pointe Toyota
- Car Dealers
- Omaha, NE
About this business
Location details
18201 Cuming Street, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I 100% regret my purchase. The finance team lied through their teeth and used high pressure sales tactics to seek an over priced car warranty. There is a reason they don’t give you time to read the warranty. Brian Sharp circled a paragraph on all the things it did not cover. This was a lie because the paragraph below it lists more things it doesn’t cover. Since this was a hybrid I was purchasing I need it to cover the lithium battery pack which this warranty doesn’t cover. Brian also said a zaktek benefit was free. It was no... read more
Business response:
Thank you for your feedback regarding your experience, Linsey. We are sorry your visit wasn't initially what we strive to achieve. However, we are happy we were able to turn it into a positive one in the end. We hope to be able to serve your vehicle needs again in the future.
Harold was Great! I would recommend him to my friends and family! Nice and friendly!
Business response:
Thank you for your positive feedback. However, we regret to hear that your experience did not meet the 5-star standard that we strive for. We would love to speak with you to learn what else we could have done to make your experience even better. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.
Harold was Great! I would recommend him to my friends and family! Nice and friendly!
Business response:
Thank you for your positive feedback. However, we regret to hear that your experience did not meet the 5-star standard that we strive for. We would love to speak with you to learn what else we could have done to make your experience even better. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.
Very sleezy business tactics. I purchased a 2012 Nissan Juke. I took the vehicle to have it inspected and an exhaust issue was identified. The service department "fixed" it by attaching an aftermarket exhaust pinned it (should have been floating) to the flange on the original exhaust. This caused the exhaust pipe to break and $2500 worth of repair work at the Nissan Dealership.
Business response:
Michelle, we are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.
Very sleezy business tactics. I purchased a 2012 Nissan Juke. I took the vehicle to have it inspected and an exhaust issue was identified. The service department "fixed" it by attaching an aftermarket exhaust pinned it (should have been floating) to the flange on the original exhaust. This caused the exhaust pipe to break and $2500 worth of repair work at the Nissan Dealership.
Business response:
Michelle, we are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.
This is from an email I sent the manager of VillagePoint Toyota in response to his BSemail to me: I am sorry to say that after discovering that your dealership practices false advertising and deceptive practices to lure customers, I don’t see how I can do business with you anymore. I was interested in a Tacoma you represent on your website with a price of $25,958 minus $500. with a “Village Point price” $25,458. When I called I was told (by a very nice lady) that the price was almost 10,000 more due to several upgrades. I ex... read more
This is from an email I sent the manager of VillagePoint Toyota in response to his BSemail to me: I am sorry to say that after discovering that your dealership practices false advertising and deceptive practices to lure customers, I don’t see how I can do business with you anymore. I was interested in a Tacoma you represent on your website with a price of $25,958 minus $500. with a “Village Point price” $25,458. When I called I was told (by a very nice lady) that the price was almost 10,000 more due to several upgrades. I ex... read more
Wasn't sure which salesman I was working with and seemed to have lots of miscommunication. I was very clear with the salesman and finance department I had own financing and to not run my credit, but on my way to pick up vehicle they ran my credit anyways 4 times (again, I had my own financing) and assured me they would take care of it and dispute them after I asked about it, fast forward a month later and they say there is nothing they can do and they "thought they had authorization". I am very happy with my vehicle and got ... read more
Wasn't sure which salesman I was working with and seemed to have lots of miscommunication. I was very clear with the salesman and finance department I had own financing and to not run my credit, but on my way to pick up vehicle they ran my credit anyways 4 times (again, I had my own financing) and assured me they would take care of it and dispute them after I asked about it, fast forward a month later and they say there is nothing they can do and they "thought they had authorization". I am very happy with my vehicle and got ... read more
Frequently asked questions about Village Pointe Toyota
How is Village Pointe Toyota rated?
Village Pointe Toyota has a 4.6 star rating with 9,432 reviews.
When is Village Pointe Toyota open?
Village Pointe Toyota is open now. It will close at 6:00 p.m.