Village Pointe Toyota

hmroth79 

on DealerRater

9 years ago

Straight A's all around! This is a great dealership. I shopped around and it was no comparison between Village Pointe Toyota and the rest. Michael Blazek provided me with a fantastic car-buying experience. I would highly recommend a Toyota and this dealership and this salesperson to ANYONE in the market for a vehicle. From my first inquiry two months ago to driving my new car off the lot - the entire process was P E R F E C T!!!!!!!!!! 

Disappointed 

on DealerRater

9 years ago

Poor Service Experience I took my car in for an oil change and inspection. As part of this, the services they were going to perform were: • Oil and Filter Change • Perform 5,000 mile recommended service interval • Service Wash • Multi Point Inspection I left the vehicle with them for 29 hours, which should have given them ample time to complete these tasks. Based on their inspection, I was told that my battery voltage/amperage is low. The battery is one year old, so I had it tested at another location and they found no probl... read more

Disappointed 

on DealerRater

9 years ago

Poor Service Experience I took my car in for an oil change and inspection. As part of this, the services they were going to perform were: • Oil and Filter Change • Perform 5,000 mile recommended service interval • Service Wash • Multi Point Inspection I left the vehicle with them for 29 hours, which should have given them ample time to complete these tasks. Based on their inspection, I was told that my battery voltage/amperage is low. The battery is one year old, so I had it tested at another location and they found no probl... read more

recce93 

on DealerRater

9 years ago

That is called the bait and switch...stay away Ordered (thought we did) a Highlander from them, after several months of being told production hasn't started we contacted toyota customer service. We find out they never ordered the car but we stuck with them, and gave them the chance to make it right. Finally, we get told that is it starting production and will arrive in 2 weeks and they 'offer' it to us at a higher price than we originally agreed. Magically, the GM isn't working there and the salesperson we were working with ... read more

recce93 

on DealerRater

9 years ago

That is called the bait and switch...stay away Ordered (thought we did) a Highlander from them, after several months of being told production hasn't started we contacted toyota customer service. We find out they never ordered the car but we stuck with them, and gave them the chance to make it right. Finally, we get told that is it starting production and will arrive in 2 weeks and they 'offer' it to us at a higher price than we originally agreed. Magically, the GM isn't working there and the salesperson we were working with ... read more

rmendlik 

on DealerRater

10 years ago

Horrible. Don't Trust These People. Do not trust these people at all. I have very serious questions about the integrity of this company. I brought in my vehicle that has ~33,000 miles on it, nearly all of which were driven on the highway (i.e. not overly demanding on the brakes). I had a few brake lights on and wanted to make sure everything was ok. After waiting 30 minutes (after the appointment time that I had pre-set) to be helped, and then waiting another 2 hours for the diagnostic exam (that I was told would take an hou... read more

rmendlik 

on DealerRater

10 years ago

Horrible. Don't Trust These People. Do not trust these people at all. I have very serious questions about the integrity of this company. I brought in my vehicle that has ~33,000 miles on it, nearly all of which were driven on the highway (i.e. not overly demanding on the brakes). I had a few brake lights on and wanted to make sure everything was ok. After waiting 30 minutes (after the appointment time that I had pre-set) to be helped, and then waiting another 2 hours for the diagnostic exam (that I was told would take an hou... read more

sweetoni 

on DealerRater

11 years ago

Salesmen are cheating I bought a 2014 Avalon from this dealer at July 21. Because the salesman didn't want me shopping around with other dealers, they said, if I signed purchase contract at that day, they will give $500 bonus check. By today, it has been a month passed. I ask many times for the check. They gave me many different reasons to push the things back. I really feel be cheated. I am going to report this cheating to BBB. 

sweetoni 

on DealerRater

11 years ago

Salesmen are cheating I bought a 2014 Avalon from this dealer at July 21. Because the salesman didn't want me shopping around with other dealers, they said, if I signed purchase contract at that day, they will give $500 bonus check. By today, it has been a month passed. I ask many times for the check. They gave me many different reasons to push the things back. I really feel be cheated. I am going to report this cheating to BBB.