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Village Pointe Toyota

4.6

About this business

Location details

18201 Cuming Street, Omaha, NE, 68022, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.69,432 reviews
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Courtney Giffey's profile image
Courtney Giffey 
7 years ago

Terrible service I took my car in on Monday because the check engine light came on. The engine code is so mysterious, no one can figure out what's wrong with the vehicle. They thought it could be bad fuel. They drained my full tank of fuel to find it had excess moisture, but they explained that it is common for that to happen because it is corn based fuel. Told me they had been in contact with Toyota to troubleshoot and Toyota could only offer suggestions of how to proceed as they don't know what the code means either. Next ... read more

Courtney Giffey's profile image
Courtney Giffey 
7 years ago

Terrible service I took my car in on Monday because the check engine light came on. The engine code is so mysterious, no one can figure out what's wrong with the vehicle. They thought it could be bad fuel. They drained my full tank of fuel to find it had excess moisture, but they explained that it is common for that to happen because it is corn based fuel. Told me they had been in contact with Toyota to troubleshoot and Toyota could only offer suggestions of how to proceed as they don't know what the code means either. Next ... read more

0904Bazarova's profile image
0904Bazarova 
7 years ago

Worst experience ever!!! Spend time to drive all the way to Village Point Toyoya (reside right by Baxter Toyota). Was reffered by a family member. Was really disappointed about the management, Corina business sales manager. Came in ready to buy, new exactly what i want, did not test drive a vehicle, was a sitting duck. I was treated not only unprofessionally, i was insulted. Would not think in millions years, it’s possible to have an experience like this as such a reaputable delearship. Sales person Chris, was saying he has ... read more

0904Bazarova's profile image
0904Bazarova 
7 years ago

Worst experience ever!!! Spend time to drive all the way to Village Point Toyoya (reside right by Baxter Toyota). Was reffered by a family member. Was really disappointed about the management, Corina business sales manager. Came in ready to buy, new exactly what i want, did not test drive a vehicle, was a sitting duck. I was treated not only unprofessionally, i was insulted. Would not think in millions years, it’s possible to have an experience like this as such a reaputable delearship. Sales person Chris, was saying he has ... read more

2 seniors's profile image
2 seniors 
7 years ago

Good not excellent Our experience could have been better. After our decision to buy the Highlander it took another 4 hours to complete the paper work. Also when we picked the car up three days later the interior wasn't as clean as we had expected. 

Business response:

Thank you for sharing your feedback from your recent car-buying experience with us. We are disappointed to hear we failed to provide you with the quality experience you deserve. At your earliest convenience, please contact General Manager, Steve Kurtz at 402-513-5800. We hope to hear from you soon. 

2 seniors's profile image
2 seniors 
7 years ago

Good not excellent Our experience could have been better. After our decision to buy the Highlander it took another 4 hours to complete the paper work. Also when we picked the car up three days later the interior wasn't as clean as we had expected. 

Business response:

Thank you for sharing your feedback from your recent car-buying experience with us. We are disappointed to hear we failed to provide you with the quality experience you deserve. At your earliest convenience, please contact General Manager, Steve Kurtz at 402-513-5800. We hope to hear from you soon. 

Empowered Customer's profile image
Empowered Customer 
8 years ago

Amazing salesman, but the fun ended there. For someone who once held a six-figure student loan debt and is still above the $80k mark, leveraging myself further by financing/buying a new car is kind of a big deal. It’s a slightly scary, nerve-wracking commitment that would have Dave Ramsey rolling over in his future grave. Forgive me Mr. Ramsey, I held out as long as I could, but I just couldn’t countenance the periodic costly repairs that accompany used vehicles. As a neophyte to new car purchases and dealership negotiations... read more

Empowered Customer's profile image
Empowered Customer 
8 years ago

Amazing salesman, but the fun ended there. For someone who once held a six-figure student loan debt and is still above the $80k mark, leveraging myself further by financing/buying a new car is kind of a big deal. It’s a slightly scary, nerve-wracking commitment that would have Dave Ramsey rolling over in his future grave. Forgive me Mr. Ramsey, I held out as long as I could, but I just couldn’t countenance the periodic costly repairs that accompany used vehicles. As a neophyte to new car purchases and dealership negotiations... read more

RolfHanning's profile image
RolfHanning 
8 years ago

Provided with Incorrect Parts - Horrible Service I ordered one wheel stud and two PCV valves for my truck. They provided me with four wheel studs and only one PCV valve... I was explicit and redundant over the phone when ordering the one stud and the two valves. Incidentally, I was slightly disappointed when I drove thirty minutes to find that they had failed to provide me the correct parts and had wasted my time. Adding to the inconvience, it will now take another 72 hours for the second valve to arrive at another Toyota de... read more

Frequently asked questions about Village Pointe Toyota

How is Village Pointe Toyota rated?

Village Pointe Toyota has a 4.6 star rating with 9,432 reviews. 

When is Village Pointe Toyota open?

Village Pointe Toyota is open now. It will close at 6:00 p.m.