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Village Pointe Toyota
- Car Dealers
- Omaha, NE
About this business
Location details
18201 Cuming Street, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
THIS DEALER LIKES TO LIE AND CHEAT HEALTH WORKERS AND MISTREAT WOMEN!!!!! DO NOT DO BUSINESS WITH THIS DEALERSHIP. SAM SAINTIZAIRE, JIM THOMAS, AND JOSH BROWN ARE ALL CROOKS. WORST DEALERSHIP IN THE COUNTRY. THEY LIE AND DO NOT KEEP THEIR WORD. 1) Jany 9, 2021- I made a deal on a 2021 Tacoma SR5 Double Cab on With this dealership and Jim Thomas and Samuel Saintizaire - two sales people who helped me. 2) Sam Saintizaire (salesman) told me to pay deposit so truck will be marked Sold. 3) 1/12/21 Josh Brown (finance) charged $2,... read more
Business response:
Thank you for visiting our dealership and being upfront with your experience. It’s important that you call us as soon as possible so that we can get to the bottom of this matter and provide coaching where necessary. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.
THIS DEALER LIKES TO LIE AND CHEAT HEALTH WORKERS AND MISTREAT WOMEN!!!!! DO NOT DO BUSINESS WITH THIS DEALERSHIP. SAM SAINTIZAIRE, JIM THOMAS, AND JOSH BROWN ARE ALL CROOKS. WORST DEALERSHIP IN THE COUNTRY. THEY LIE AND DO NOT KEEP THEIR WORD. 1) Jany 9, 2021- I made a deal on a 2021 Tacoma SR5 Double Cab on With this dealership and Jim Thomas and Samuel Saintizaire - two sales people who helped me. 2) Sam Saintizaire (salesman) told me to pay deposit so truck will be marked Sold. 3) 1/12/21 Josh Brown (finance) charged $2,... read more
Business response:
Thank you for visiting our dealership and being upfront with your experience. It’s important that you call us as soon as possible so that we can get to the bottom of this matter and provide coaching where necessary. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.
A message came on the dashboard of my 2019 Toyota A message came on the dashboard of my 2019 Toyota Corolla. So I took the car into the dealership at Village Pointe Toyota in Omaha. The message was something about a start-up malfunction. It was also time for my 20,000 mile checkup with a free oil change and a free tire rotation, although the message on my dashboard that morning was not about it being time for my 20,000 mile checkup. So I took the car in to the Village Pointe Toyota Service Department. The service representat... read more
A message came on the dashboard of my 2019 Toyota A message came on the dashboard of my 2019 Toyota Corolla. So I took the car into the dealership at Village Pointe Toyota in Omaha. The message was something about a start-up malfunction. It was also time for my 20,000 mile checkup with a free oil change and a free tire rotation, although the message on my dashboard that morning was not about it being time for my 20,000 mile checkup. So I took the car in to the Village Pointe Toyota Service Department. The service representat... read more
Worst experience every - our salesman fell asleep during the beginning of the process. Although he did stay awake long enough to take our CASH down payment. He then gave us the keys and said that we could pick it up the next day as it was later in the afternoon when we went in. Nobody did anything to get us financed until we said we were coming back to get our down payment and they then said they had already deposited it and no longer had the cash. We live over an hour away and stated they needed to have it ready when we got... read more
Worst experience every - our salesman fell asleep during the beginning of the process. Although he did stay awake long enough to take our CASH down payment. He then gave us the keys and said that we could pick it up the next day as it was later in the afternoon when we went in. Nobody did anything to get us financed until we said we were coming back to get our down payment and they then said they had already deposited it and no longer had the cash. We live over an hour away and stated they needed to have it ready when we got... read more
Absolutely terrible customer service and sales. I am not sure how this place is still in business. 1) Sold us a faulty car. 2) Did not send us the title until months later. 3) Promise to rectify above issues by doing a fair trade across the table 4) No call back, no follow though & a complete waste of time. I will never buy a car from a dealership again. Private sales & citizens are more forthcoming & trustworthy. I wasted so much time dealing with this company and will be sending them an itemized bill for my time and energy... read more
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.
Absolutely terrible customer service and sales. I am not sure how this place is still in business. 1) Sold us a faulty car. 2) Did not send us the title until months later. 3) Promise to rectify above issues by doing a fair trade across the table 4) No call back, no follow though & a complete waste of time. I will never buy a car from a dealership again. Private sales & citizens are more forthcoming & trustworthy. I wasted so much time dealing with this company and will be sending them an itemized bill for my time and energy... read more
Business response:
We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.
Got a car on line work night shift. It was hard to get ahold of the people and management seamed to be in meetings a lot. Was hung up on after a 15 hold on phone.
Frequently asked questions about Village Pointe Toyota
How is Village Pointe Toyota rated?
Village Pointe Toyota has a 4.6 star rating with 9,432 reviews.
When is Village Pointe Toyota open?
Village Pointe Toyota is open now. It will close at 6:00 p.m.