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Vinebrook Homes

1.4

About this business

About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered. 

Location details

790 Morrison Rd, Gahanna, OH, 43230, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.4246 reviews
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Marsha T's profile image
Marsha T 
2 years ago

Huntsville al They have a wonderful maintenance department Johnathan is on top of every issue. He is a pleasure to work with and very efficient. Today I had to call the call center and Robin was also great so pleasant. I am very pleased with vinebrook on Huntsville al. Marsha T***** resident 

Holly P's profile image
Holly P 
2 years ago

I want to give props to the Cincinnati maintenance team. My heat was out during this current cold snap we are having. I had Duke Energy check the pilot light and that was not the issue. I put in a maintenance request around 3 am on 11/13/2022. Someone from the maintenance department was already at my home early this morning and the heat is now working. My grandchildren and I thank you very much for the quick response time!!! 

Brandi S.'s profile image
Brandi S. 
2 years ago

1st I just want to give GOD praise. As a tenant of this company from my experience I must say don't let bad reviews detour you from missing out on what could be your blessing. 

Hian N's profile image
Hian N 
a week ago

This is an awful agency. They will ask you to pay for a background check and deny you a rental. You are not buying a house you just renting. Nothing on background denied because of that. Obviously they just want to rip off people by paying that application fee. They don't reach out to your property manager to ask about rental history. Everyone in the local branch don't follow any rules and don't acquire any manners. 

Nicole N's profile image
Nicole N 
2 weeks ago

I moved in around May of 2025. I have submitted numerous maintenance requests repeatedly regarding Uncut tree's, poison Ivy and trash large trash including furniture that wasn't visible because of the over growing trees and weeds. The gutters were not addressed before my move in. I put in maintenance request for this not addressed. Basement floods when raining. Put in maintenance request yet to be addressed. My family has not been able to enjoy the summer outside of our home. We have to run to and from the car when we leave ... read more

Berri B's profile image
Berri B 
4 weeks ago

I have multiple complaints of this company on this site and have experienced the same situations. The only time you all care to do something is when someone makes a complaint on the BBB. You all have known since January 2025 that you were not renewing leases at all this year with your properties in Georgia yet you wait only 107 days to send people the non renewal. You’re down to just a few 100 houses left and while most people have to relocate I was considering purchasing. I was told by other tenants that there was an option... read more

Carmill P's profile image
Carmill P 
a month ago

I am a current resident of Vinebrook Homes. This is the worst company I have ever rented a home from. I am currently researching tenant rights because this company has me and my family living in moldy conditions. My home has not been renovated updated or even routine maintenance since I have lived there. I reported to the maintain company 2 months ago that i had a small leak under my sink. The maintenance team sporadically pops up and expects you to be home. Due to this I now have a mold in my home. There is never anybody to... read more

CONTRINA C's profile image
CONTRINA C 
a month ago

EXTREMELY DISAPPOINTED WITH VINEBROOK. Our experience with Vine brook Homes has been frustrating and disheartening despite going through several hardship that were beyond our control, the company showed no willingness to understand or work with us We were late on rent a lot and instead of offering support options, they were quick to penalize us, and harassed and charge excessive fees. Charging 350.00 just to place a note on our door is outrageous saying it for or lease to be reinstated. then turn around and file an eviction ... read more

Toney W's profile image
Toney W 
a month ago

I’m in an not safe home with faulty electrical wiring and have reported to no avail no electrician has been called as requested multiple times 

Frequently asked questions about Vinebrook Homes

How is Vinebrook Homes rated?

Vinebrook Homes has a 1.4 star rating with 246 reviews. 

When is Vinebrook Homes open?

Vinebrook Homes is closed now. It will open on Monday at 8:00 a.m.