This profile has been claimed by the business owner or representative.
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Billing/Collection Issues I’ve been a resident with vinebrook for coming up on a year in January. I fell behind 2 months in rent and was given an eviction notice. Now the eviction notice originally provided was not my information listed. I called vinebrook left a message and no one returned my phone call. (Week of 12/12/2022). I have yet to receive a phone call back. Mind you this is not the first this happened. Let’s also add that it’s always so hard to to get in contact with someone in regards to payment in general. I’m un... read more
Problems with Product/Service There is a whole in my pipe that is not only leaking water but carbon monoxide. I have severe asthma now the heat doesn't work. I'm getting the run around about who is going to fix this. It is 40 degrees in my house.
Billing/Collection Issues I rented from Vinebrook Oct 2021.. When I moved in it was repairs that was needed to be done. I also put them on my work order upon moving in? Doors, cabinets, sockets, toilets etc? The fact that they harassed their tenants for the rent but never come fix what need to be fix? It took them months to fix some stuff but some stuff they looked over. They were really rude in the Memphis location? I had to file for an hardship & got assistance but after they paid them for months. They harassed me never ca... read more
Billing/Collection Issues I rent from a company named Vinebrook Homes. I used to rent through ****** but Vinebrook bougt the particular home i currently rent through as of now. Ive been living in my home since July of 2021. On Sept. 23 2022, VineBrook sent out a company named ******* to my residence to fix an issue with my septic tank. My Septic tank was full and needed to be emptied. When they intially came to my residence they emptied out the septic tank that was the easiest to get too. This was the water septictank or sec... read more
Billing/Collection Issues I moved into this property 10/28/2022. I paid the entire required deposit and rent totaling the amount of $1703.23. Rent is due on the first of each month. On December 1, 2022, I accessed the portal to pay my rent; there was a $70 late fee for the month of November. I called customer service and no one returned my call. I have called customer service a total of 5 times beginning on 12/1/2022. The reps continually claim that someone will call me; no one has called. I have called ******* ****** (the r... read more
Billing/Collection Issues I received a notice on August 25, 2022 that Conrex had sold my home to Vinebrook. The lease with Conrex expired on October 18, 2022. I heard nothing from Vinebrook until November 22, 2022 when I received three confusing and vague emails from **** ***** mentioning a lease renewal. One of the emails stated, "We are requiring a transfer to a Vinebrook lease, at your current rate, at your current rate", but there was no agreement attached for me to look at or sign. When I tried to reach out, nobody resp... read more
Problems with Product/Service I have proof that I've asked Vinebrook Homes to repair both the hall bathtub and the master bedroom shower for MONTHS to no avail. They either send someone to LOOK at what's wrong or do patch work. We've repeatedly told them that patchwork has NOT worked when our home was managed by the last management company. We have mold growing in the lower part of the house from both bathrooms leaking onto the lower level along with an infestation of fruit flies/ants/slugs because of the issues. They've had... read more
Problems with Product/Service We have not had a working toilet in 4 days due to tree roots in our pipes. We have called around 20 times telling them we have no toilet and is always told we will mark it as urgent and someone will get back to us. Was only contacted back one time to tell me it would be fixed first thing in the morning and nothing was done.
Billing/Collection Issues Yea I want to know why we have to come out pocket and do everything but the only thing y’all do is collect money! We get no help! We pay y’all high rent plus late fees which make my rent $935. Cuz my check doesn’t fall before the 6th of every month! It always fall 2/3 after the 6th but yet I pay the extra $50, but when I have problems with rats, I gotta put out another $200! And y’all maintenance men come do a half a job patching up lil things! Now I’m getting charged a pet fee and I don’t even have... read more
VineBrook Homes Dayton has a 1.6 star rating with 1,390 reviews.
VineBrook Homes Dayton is closed now. It will open tomorrow at 8:00 a.m.