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3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Billing/Collection Issues on January 4, 2023, I completed a telephone interview with the Community Action Agency requesting assistance on my GCWW bill since my my income qualify me to receive help. During my interview with CAA, I was ask whether I am responsible to pay the water bill at my residency? Vinebrook Homes LLC, Cincinnati is the property management company, who manages the property, I currently reside in since July 2017 to the current date. To best of my knowledge in pagraph 9 of my rental agreement/ lease states I... read more
Problems with Product/Service Currently Renting a house with Vinebrook. Heat went out and there is really no emergency contact person! It always say do it online. It winter and I have been without heat going on 6 days. They said use space heaters but everything in this house is outdated! Can only use one space heater without the fuse box blowing! I put in request and they close it like it’s been completed.
Problems with Product/Service This company is extremely shady. We lived at the same address for 7 years, and when it was under Conrex, we had no issues. As soon as Vinebrooks took over, we have had nothing but problems. It is the main reason we ended up moving out when our lease ended in October. There is zero communication and I have had to jump through hoops to talk to anyone. The last straw was when I got a bill for my moveout that took all of my deposit and said we owed $25 for paint and carpet repair. In the lease, it s... read more
Problems with Product/Service We moved into a Vinebrook home and the toilets and showers were not functional. Sewage backed up and poured out of both toilets and both showers. We were unable to live in the home due to the raw sewage covering both bathrooms. Vinebrook prorated our rent for only a portion of the time it took for the plumbing to he fixed and bathrooms sanitized. I reached out to Vinebrook and they refuse to prorate for the entire time the house was uninhabitable.
Billing/Collection Issues Hello, I recently purchased a home on 12.09.2022 after living in my Vinebrook Homes property for 6 years and 8 months. I gave a Notice of Vacate on November 17, 2022, to notify Vinebrook that I was closing on my home on 12/09/2022 and my last day in the property would be 12.31.2022. I paid December's rent with no issues. I received a "move-out" statement today charging me $1000.00 for January rent from 01.03.2023 - 01.31.2023. My initial deposit was $975.00. After charging me $1000 for January, whic... read more
Problems with Product/Service Vinebrook installed a new furnace in this house on October of 22. During the first cold period when I used the furnace, I notices a loud noise coming from the furnace. I called Vinebrook and a technician was sent out. He looked at the furnace, said, it’s running and told me to call in another maintenance request if it doesn’t stop. Well, then came the very cold snap in December with temps below 0. Got up the morning it came through, I had no heat. I got online and put in a maintenance request. S... read more
Billing/Collection Issues My landlord has wrongfully filed eviction against me when they knew from all of my documentation that I had applied for rental assistance, had been approved, and they were waiting to be paid directly from the government assistance agency. All of the funds, arrears and forward rent were being sent directly to them. They completed the paperwork to be paid but claimed that they were still proceeding with the eviction process until they had the funds in hand. They charged me an eviction fee on top of co... read more
Problems with Product/Service Good evening, I hope this message finds you well. I reached out to Vinebrook homes Maintenace department to fix my garage door modem. When I first submitted my work order for the garage door, they sent out a technician to fix the issue. The technician went to Lowes and purchased a universal remote. After several attempts in programming the remote to the garage modem, he deemed that the universal remote wasn't the issue the actual modem is. The technician stated he will contact Maintenace manger ... read more
Billing/Collection Issues In the beginning of November 2022 our furnace went out and it was 20 degrees outside. Took them 3 days to come out and look at the furnace. We was due to resign the lease January 2023. They sent me a quote for 1710 a month and then put 1735 a month on the lease. When contacted and after I submitted proof of the quote the would not honor the quote they sent me.
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
VineBrook Homes Dayton is closed now. It will open at 8:00 a.m.