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3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service I put an application in for the hardship program for july 1st rent. However ****** ******** called me one time and did not leave a voicemail. He sent me an email and gave me his extension. I have been calling him ever since then with no response. I also called the call center and asked for an return call and still have not received it . This is frustrating when I have never been late on my rent and i reached out for help and still have not heard anything.
Problems with Product/Service I had previously reported a leak on my first floor restroom contacted the property management and they sent someone who didn't throughly inspect the pipe and a little over a month later the pipe busted while I was work and ran for hours which caused water damage to my basement carpet and equipment that was in my basement also it flooded the upstairs hallway along with carpet in all three bedrooms from the overflow of water. I contacted emergency maintenance at 1026p on 6/14 I didn't receive a ca... read more
Problems with Product/Service I been with vinebrook only 5 months and they are really bad with communication. I need someone to get me out the lease. I have called multiple times and no one has gotten back. And thry have me on eviction when im just tryna pay out the lease. I dont and cant have eviction on my record. They never help when you call. It has been 3 months since i been in eviction process and no one has still contacted me. IT IS TERRIBLE BUSINESS. Can someone please helpp!!!
Problems with Product/Service Vinebrook homes is hounding me about my yard not being cut. My yard is cut by my yard man every week. I have contacted them about this issue and informed them that my yard is serviced weekly. They s not someone out on Saturday the day my rlyard man was supposed to come out to cut my yard stating that I fail d inspection which is crap. This company is the worst.
Problems with Product/Service Put in a service order for a leak, let them also know that its wetting carpet. Zwo company maintnance guys have come out ( should have been a plumber to see where leak was coming from) was told by by then that they couldnt fix it but a plumber would be coming out. Followed up with company the end of last week and was told a order for a plumber was put in. Have heard anything else in regards. Fast forward to Monday, called to follow up with "customer service" which is basically a answering servic... read more
Problems with Product/Service I am very disappointed by the way this company handles things. I’ve had issues left and right with this place and it all seems to fall on deaf ears. For starters there is an amount on my account still reflecting owed and I’ve paid everything that was in my leasing agreement. The leasing agent said it’s fine it’ll go away once they apply your deposit but it’s still reflecting on there. Additionally, It’s only been two weeks since I received my keys on June 8th but surely wished we would’ve checke... read more
Problems with Product/Service June of 2022 air conditioner went out. Took vinebrooks almost a month to repair. June of 2023. Put in maintenance request to fix water leaking from faucet handle in tub. Have not sent anybody out, now faucet handle has been pushed off by water causing water to go everywhere. Still nobody comes out. No maintenance team. No 24hr emergency service. No reimbursement if fixed by rentor. Not to mention water bill skyerocketing because of issue. No compensation for these matters that are actually a bre... read more
Problems with Product/Service I have been a tenant for 5 years at the current residence, I have received an email from the company in March stating a non-renewal for no apparent reason. I have reached out multiple times via email trying to understand why. No response. My rent has been paid on time for the entire time staying in unit, have not had any criminal activity or anything that can revoke my lease. No one has explained why I cannot renew. Has property been sold? I have been blocked out from making current rental payme... read more
Problems with Product/Service I applied for a house that was described as move in ready and available. And upon getting to the property with the rental agent, ***** ******** the property was not ready and not move in ready. She opened the door saw there was still belongings present and we didn’t enter the property. She sent other options but would not work with my availability for viewing and reports my $30 deposit is not refundable. I believe the deposit should be refunded as the property was not available to me. I have all... read more
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
VineBrook Homes Dayton is closed now. It will open tomorrow at 8:00 a.m.