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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Billing/Collection Issues I rent from a company named Vinebrook Homes. I used to rent through ****** but Vinebrook bougt the particular home i currently rent through as of now. Ive been living in my home since July of 2021. On Sept. 23 2022, VineBrook sent out a company named ******* to my residence to fix an issue with my septic tank. My Septic tank was full and needed to be emptied. When they intially came to my residence they emptied out the septic tank that was the easiest to get too. This was the water septictank or sec... read more
Billing/Collection Issues I moved into this property 10/28/2022. I paid the entire required deposit and rent totaling the amount of $1703.23. Rent is due on the first of each month. On December 1, 2022, I accessed the portal to pay my rent; there was a $70 late fee for the month of November. I called customer service and no one returned my call. I have called customer service a total of 5 times beginning on 12/1/2022. The reps continually claim that someone will call me; no one has called. I have called ******* ****** (the r... read more
Billing/Collection Issues I received a notice on August 25, 2022 that Conrex had sold my home to Vinebrook. The lease with Conrex expired on October 18, 2022. I heard nothing from Vinebrook until November 22, 2022 when I received three confusing and vague emails from **** ***** mentioning a lease renewal. One of the emails stated, "We are requiring a transfer to a Vinebrook lease, at your current rate, at your current rate", but there was no agreement attached for me to look at or sign. When I tried to reach out, nobody resp... read more
Problems with Product/Service I have proof that I've asked Vinebrook Homes to repair both the hall bathtub and the master bedroom shower for MONTHS to no avail. They either send someone to LOOK at what's wrong or do patch work. We've repeatedly told them that patchwork has NOT worked when our home was managed by the last management company. We have mold growing in the lower part of the house from both bathrooms leaking onto the lower level along with an infestation of fruit flies/ants/slugs because of the issues. They've had... read more
Problems with Product/Service We have not had a working toilet in 4 days due to tree roots in our pipes. We have called around 20 times telling them we have no toilet and is always told we will mark it as urgent and someone will get back to us. Was only contacted back one time to tell me it would be fixed first thing in the morning and nothing was done.
Billing/Collection Issues Yea I want to know why we have to come out pocket and do everything but the only thing y’all do is collect money! We get no help! We pay y’all high rent plus late fees which make my rent $935. Cuz my check doesn’t fall before the 6th of every month! It always fall 2/3 after the 6th but yet I pay the extra $50, but when I have problems with rats, I gotta put out another $200! And y’all maintenance men come do a half a job patching up lil things! Now I’m getting charged a pet fee and I don’t even have... read more
Problems with Product/Service I have been a resident of Vinebrook Homes since November 2021. I have heard a lot of negative complaints about Vinebrook, but I am someone who gives everyone a chance. Moving into their property was smooth and the staff was nice, but when things needed to be fixed is when the customer service and follow-up failed. The only major issue I have experienced is the plumbing. There apparently is an issue with the plumbing line going to the main sewer line. It backs up periodically. This causes uncontr... read more
Billing/Collection Issues I moved out of a Vine brook property on September 30,2022 .In October 14,2033 I was contacted by an employee about a key. I immediately called her and explained what I did with the key . After that date I have not been updated or anything from anyone from the company. I kept emailing the employee even tried calling her and I would get no response. I received a statement stating that I didn’t move out the property until the 14th of October which is not true .I just want this problem to be resolved.Th... read more
Billing/Collection Issues Vinebrook took over propert management 3 yrs ago. Since that time.i have not received a copy of my water bill or sewage bill. Also they suddenly started charging me for trash ,when for the first 5+ years I've lived in my home I've never had to pay. I was triple charged for a water bill in yhe amount of 900 dollars. Aftet 7 months of calling and emailing, I finally spoke to rep named Ashley, she informed me of the overcharge. Also during that call she Said they had an employee that was stealing utili... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open at 8:00 a.m.