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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service Had a maintenance request for the AC unit on APRIL 19, 2023, vendor came in on April 20 and told us that AC init need replacement. On April 25 vinebrook email us "We are working diligently to resolve your issue.Please allow up to 72 hours for us to review your submission." On April 26 received email from vinebrook saying " Hello, we are going the approval process the estimate is being approved by corporate we will send the contractors back out and they will be in contact to set up an appointment... read more
Problems with Product/Service there was a leak going from the bathroom to the basement. In order to fix the leak, the repairman had to access the pipes through the bedroom of my son. After the pipe was fixed, they left the inside of the walls exposed for several weeks. I called the company the next day after the plumber came to explain that the wall was left open and that my son has asthma and it is harmful. I moved a month later. A few days after I moved is when the maintenance man came to put the wall back in place. In doi... read more
Billing/Collection Issues I have been in this house for 3 years and have never received an EVC on my account. I refuse to pay it, yes I am behind in rent which they only charge a 50 for the month from what I was told by a VINEBROOK REPRESENTATIVE. Now I have not even received an eviction notice from them only A RENT IS LATE NOTICE. They already have pending lawsuits against them as it is. Then they took my deposit without even telling me how can they do that
Problems with Product/Service Hello. Last Wednesday, May 24, the wind knocked down branches of a tree which knocked over the tube with cables that goes to the meter attached to my house. I reported the incident to WE Energy who was at my house in 40 min and they did their part, waiting for an electrician to put the meter back on and to my Landlord "Vinebrooks Homes" at 1:50pm that same day. Friday the 26th at 9:18am I received an email notifying that my order had been assigned to a contractor (Prokline is the name of the com... read more
Problems with Product/Service Paid 200 dollars to hold a home. Whe. They showed us home there was filth everywhere and water laying in middle o floor, box off ac with wires showing. Second house they tried to spacer a ceiling where they had a leak. Ceiling was differen color and still cracking. Told me I could fix the stuff but wouldn’t be reimbursed. 3 rd house smellsd so badly like cat urine I had to walk out because I felt I was gonna puke. Was told I could replace Alm the carpet and padding but wouldrrt be reimbursed. Un... read more
Problems with Product/Service On 3/16/23, I submitted an online maintenance request (#********) to have the broken spring to my garage door fixed & provided a picture. I advised I was unable to open manually (it's too heavy). On 3/17/23, a maintenance rep came & advised he would order the part. Later in the day, I rec'd a text from the rep saying the part would be in on Monday 3/20. I work from home Monday's & Friday's and waited all day Monday. End of Monday, I texted back I'd need a heads up if anyone were to come T-Th to ... read more
Problems with Product/Service On April 19th a rental home belonging to Vinebrook Homes tenant started a fire in their backyard with an accelerant, which spread to our fence. The damage was reported to Vinebrook Homes about a month ago. They promised to replace the damage privacy fence. They are not answering our calls to schedule the fence replacement. We are currently using plywood as a temporary fence. This company doesn't seem to have a good reputation so I am thankful I'm not a renter of their property.
Billing/Collection Issues They are billing me for carpet that they were supposed to replace; plumbing issues that created holes in the walls; lawn care; and for rent after my lease ended. I have presented all information to the debt collector and haven’t heard anything back. They were notified formally if my intent to not renew my lease, I left the property in August and turned in my key on 9/30/22 when my lease ended. I am being billed for October rent and for lawn care after 9/30/22.
Problems with Product/Service The dates on my lease have been incorrect for a year. In 2022 when the 1 year lease was set to end the last day of July and the new lease was provided it had 8/9 as the 1st day of the lease and I was charged a full months rent plus a prorated amount for the 8 days which make absolutely no sense, I had to pay it because it was on my ledger which they have set up to only take what is showing as due, you can not make a partial payment. I have asked them repeatedly why they did this and they said th... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open at 8:00 a.m.