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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service I have been a resident of Vinebrook Homes since November 2021. I have heard a lot of negative complaints about Vinebrook, but I am someone who gives everyone a chance. Moving into their property was smooth and the staff was nice, but when things needed to be fixed is when the customer service and follow-up failed. The only major issue I have experienced is the plumbing. There apparently is an issue with the plumbing line going to the main sewer line. It backs up periodically. This causes uncontr... read more
Billing/Collection Issues I moved out of a Vine brook property on September 30,2022 .In October 14,2033 I was contacted by an employee about a key. I immediately called her and explained what I did with the key . After that date I have not been updated or anything from anyone from the company. I kept emailing the employee even tried calling her and I would get no response. I received a statement stating that I didn’t move out the property until the 14th of October which is not true .I just want this problem to be resolved.Th... read more
Billing/Collection Issues Vinebrook took over propert management 3 yrs ago. Since that time.i have not received a copy of my water bill or sewage bill. Also they suddenly started charging me for trash ,when for the first 5+ years I've lived in my home I've never had to pay. I was triple charged for a water bill in yhe amount of 900 dollars. Aftet 7 months of calling and emailing, I finally spoke to rep named Ashley, she informed me of the overcharge. Also during that call she Said they had an employee that was stealing utili... read more
Problems with Product/Service I have been putting in request to have my heating system fixed by this company. My pilot is not working, i dont have any hot water and my heat will not come on. It is cold outside and i have 3 small children who have been sick due to not being able to take a proper bath or having a comfortable heated home for the winter. They have sent out 2 maintenance men and the and neither of them have fixed the problem.
Problems with Product/Service I moved into this property in the beginning of the year, and I haven’t received a water bill except once since I been here. Mind you it’s been over 6months no water bill except that 1 time. I been asking numerous times why I haven’t been receiving any other water bills and they say they would have the property manager Brittany contact me and I haven’t heard from anyone yet. Now it’s been months and my water bill, sewage bill and trash is all accumulated to the point where they completely shut me... read more
Problems with Product/Service Wednesday, November 16, 2022 I came home from work to see my front yard flooded. I walk in the house Going straight to the basement to check to see if the flood is down there because every time it rains my basement floods and it has been for the last three years. I didn’t go to my Fossetts to see about my water and I barely have any water pressure which doesn’t allow me to properly flush the toilet nor properly take a shower nor wash clothes. I contacted Vinebrook left a message put in a mainten... read more
Problems with Product/Service My property was taken over by Vinebrook 9-1-2022. I was asked to fill out a link to get to know me better. In which I have done. No response to this application. I was then asked in November to have my utilities switched in my name. I started this process immediately.Entergy placed my order on hold and stated I need a permit. I called the permit office and she said everything was a mess because Conrex sold their properties to Vinebrook and they are in limbo. Keep in mind I didn’t know what she m... read more
Billing/Collection Issues i moved out and the final statement is full of lies. i have pics of everything. i know they are crooked so that's why i took the pics, and I've complained about their ways to you already several times. they charged me with cleaning the carpet, isn't that normal use, they charged me for stove drip pans- I REPLACED THEM! with new ones, why is that on the list? cleaning- i had the house cleaned before I left! from the fridge to the toilet is was clean, including the basement. someome has to do somethin... read more
Problems with Product/Service My name is ******* and I currently rent property from VineBrook Homes. I have only been in the home 6 months. I am requesting maintenance on the heater in the home that has been inoperable for 5 days starting 11/10/2022. The furnace was supposed to be fixed on 11/11/2022 but stopped working again. I have been communicating with Customer Service Dept. as you have continually advised me to do. Email after email after email and request after request. With the same no response or lack of communicati... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,390 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.