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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service I have been trying to get in touch with Vinebrook for a couple weeks. I have emailed and called their office a number of times within the last 2 weeks. I am supposed to sign my lease but the lease states that there was an inspection of the home and property and I was given a written statement to the effect. There was no inspection of the home except when the original owner walk a person through the house before Vinebrook purchased it. He did not speak to me at all. There are a number of things i... read more
Problems with Product/Service We signed a lease with Vinebrook in Indianapolis knowing that we would be responsible for nearly everything: washer/dryer, all utilities, lawn, pests and more. But, we’ve had to pay out of pocket for issues that we did not create. For example, there were gaps in the foundation so mice and black widow spiders got into our basement and into our kitchen cabinets. On July 12, 2022, I reached out via email, their portal, the maintenance line and I even found execs on LinkedIn for reimbursement. No re... read more
Problems with Product/Service This is my second complaint against VB homes. The first was about my air conditioner being out for about 2 weeks over the summer, this issue wasn't resolved until BBB complaint was filed. When this situation occurred, I unfortunately fell behind on my rent due to having to stay at hotels, friends and family and having to spend unnecessary money, etc. So lets fast forward to the end of Aug, there was an eviction filed with the courts on 08/29, the notice was placed on my door sometime between 08/... read more
Problems with Product/Service Hi I rent from vinebrook homes and I have had problems with them since the day we moved in almost a year ago. Now my AC is out, they've sent two different guys who do not knownwhat they're doing. The first guy told me the motor needed replaced,he claimed he replaced it I was grateful. Then two weeks later the AC is out again this time it still runs but it doesn't cool our home. The second guy came and he claimed he fixed it but he just seemed in a rush to check us off the maintenance work list,h... read more
Problems with Product/Service My AC unit went out late August. I submitted a work order on August 26. 3 days later a maintenance person pulled in front of the house never getting out of his vehicle then left within 5-10 min. The next day he came again, this time going to the back and looking at the unit, I presume because he never knocked on my door or spoke to me. My work order was then placed on hold and he went on vacation. I continuously called the maintenance line, but they are unable to see any updates or notes from th... read more
Problems with Product/Service On 9/4/2022 I filed for Covid arrangements. I also applied to emergency rental assistance for this month due to an hardship. No one never called about the Covid arrangements. Everytime that I call and ask for someone to call regarding any of the information I submitted. I get an email saying I need to pay and my request have been closed out and no one has call. At this time I’m requesting that someone from corporate call me. As no one has physically called.
Problems with Product/Service This company took ownership of my home 02/2022. I am currently still under my lease with Prager Property Management. Before they sold the house I’m renting from them they left a few maintenance issues unfinished and trying to get Vinebrooks homes to complete them has been a nightmare. For starters, when I put in a work order for my dishwasher, the technician never came to look at it, he just called me and asked me for a picture of it so he could order a new one from Home Depot. Home Depot then c... read more
Billing/Collection Issues I made my rent payment on 09/04/2022,I used my bank account as I did not want to pay the fee for using a credit card/debit card. I received an email on 09/07/22 that my payment had been returned and that I now owed an additional $100 and my online portal account was blocked from making payments online. I couldn't understand why this was as I had enough funds in my account to cover my rent. My first thing to do was to contact my bank to find out why they declined my payment. I spoke with the bank and... read more
Billing/Collection Issues This company took over this property last year and this transition hasn’t been great. I have Express my concerns regarding making are rent payments on time on the fourth of each month seeing that I get paid on the 30th of each month. I have tried there online account for new checking account and that doesn’t work. Are only option is too mail the rent. I do get a cashiers check from my bank and when going to the post office the day. I also get it stamp. This main office of Vinebook homes is in Dayton... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,390 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.