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VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service I have a cabinet oven in my kitchen. Wall oven is not attached to the stove but the wall & surrounded by cabinets. The oven went out around April 20th. I called got a maintenance request a repair tech came out no issue. He told me it needed to be replaced. June come around several unanswered phone requests from their cs line. They send someone to take pictures so the oven can be replaced. Nothing happens after that. Vinebrook isn't returning phone calls again. July they sends another repair tech... read more
Problems with Product/Service My home used to be owned by Conrex Property MGMT. I had worked out that I was giving back the property on 9/8/22, despite my lease ending in October. |#| On 8/25/22 the home started to be managed by Vinebrook Homes and it has been extremely poorly handled by the business ever since. I can only use their customer service email to manage any customer service issues. I have emailed them almost every single day since 8/25/22, totaling over 15 substantive and detailed emails, but have only been given... read more
Problems with Product/Service Over two months ago, I submitted a work order for damage to a part of the house raccoons had obviously damaged. The maintenance guy put plastic over the areas, called a pest control person who determined it was not termites and noone ever came back to make repairs. I put in another order to have the work completed, someone came out and said they would send someone else and never did. I feel unsafe in the home and they do not care about the safety of the tenants. You can not get in touch with a ... read more
Billing/Collection Issues February 2022 I viewed a home, paid a $1200 security deposit, never signed a lease. Asked for my deposit back because found other home. They basically stated I never paid, there is no recorded and just my loss. This is very irritating to know people can just take your money, never rent the places out, and just keep the cycle going. We can't afford to keep taking losses, paying application fees, only to be denied for minor things or we don't make enough. Rent was quoted as $600. After all the add ons... read more
Billing/Collection Issues I have been trying to get assistance to pay my rent and no one is responding to impact or myself. I was told by the collection department that sorry impact was not paying my bills. The communication is terrible no live person to take care of matters.
Problems with Product/Service Since October 2021( when lease first started) we have had issues with this house. The water tank had a leak which ended up flooding into the bedroom and it started causing mold. They did send someone to clean the carpet eventually. There were dead bugs all over the house and also behind the oven. We also saw mice droppings mainly under our bathroom sink but also behind the oven due to the holes in the walls( which they did come to seal them). The washer and dryer was full of pet hair from previo... read more
Problems with Product/Service My husband and I are renting a home through Vinebrook Homes in Ohio. The home was initially owned by a different property management and was sold to Vinebrook a year into a three year lease. Since signing our lease with Vinebrook, it has been nothing but a nightmare. The attic doesn't have sufficient insulation, so trying to keep the inside temperature at a comfortable level sometimes it a struggle sometimes. They refuse to do anything about it, claiming that they provide quality, safe and effic... read more
Problems with Product/Service We moved into a property owned by VineBrooks in February. Since moving in, we have had a pest infestation and multiple gas leaks. We have gone without heat during the winter and have also gone without hot water. We had their maintenance guy come out to fix the heat issue during the winter and illegally worked in our furnace. It was red tagged due to a gas leak by the utility company. He watched YouTube videos to walk through fixing this. The only reason why someone even came out was because we i... read more
Billing/Collection Issues Received a past due water bill for over 350$ after moving into a Vinebrook property less than a month ago. The bill has not been paid since April (when it was in their name). Tried to call, email, etc to contact someone at Vinebrook about this over several weeks and have received 0 response from them even thought it is their bill to pay, massively past due, and incurring more late charges.
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,390 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is open now. It will close at 5:00 p.m.