This profile has been claimed by the business owner or representative.
VineBrook Homes Dayton
- Property Management
- Dayton, OH
About this business
Location details
3500 Park Center Dr, #100, Dayton, OH, 45414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Problems with Product/Service I have been without power in my rental unit for more than 2 days because of a bad breaker (confirmed by both GA power and vinebrook maintenance) I have no heat, no lights, my food has spoiled and now my 2 youngest children are sick because the Temps have dipped into the 40s and we have no heat. I was told the electrician was coming yesterday...messages left unanswered. I've called and was told someone would call me back but nothing
Problems with Product/Service Let me start this complaint stating that I better have either a call or email from someone with a direct extension by the end of this week, or rent WILL be placed in escrow and we WILL be contacting a lawyer. For FIVE months, we have been dealing with Vinebrooks lack of care and customer service. For FIVE months we have been living with a massive hole in our laundry room and flooring giving way in our back bedroom addition, allowing all types of bugs into our home, as well as causing higher uti... read more
Problems with Product/Service One of the toilet and shower is backup in the home a maintenance guy came out 09/30/2022 he couldn’t resolve the issue and said that a commercial maintenance person will come out the same day no one never showed up the house smells bad bc the toilet is steady over flowing this is ridiculous and I pay 1520 a month that is too much when you guys can’t fix a problem
Problems with Product/Service We moved into one of their properties on June 29th, 2022. I filed a maintenance request on July 8th. The master bathroom shower floor cracked and you can feel the wooden beam below. A tech came out to look at the bathroom then nothing after that for weeks. I have called the company multiple times I also have been in constant contact with my local representative. In September I found out the estimate for the repair was considered to me to expensive. They assigned the issue to another company. Aft... read more
Billing/Collection Issues VINEBROOK Homes has filed a wrongful eviction against me. I went to court on July 25,2022 at which time I made a payment agreement to pay the past due balance. I made every payment on time according to the the consent judgment and was fully paid on 09/21/2022. 4337.00 was paid in total. On 9/06/2022 when I went to make payment I inquired about how I was supposed to pay my October rent the young lady at the desk informed me that I had a $6000 balance. When I asked why and how when I been making she p... read more
Billing/Collection Issues I am currently a renter with Vinebrooks home, previously, the home was with ****** management. I was using rental assistance. The Community Action programs paid my rent. leaving I just found out a confirmed balance- however, the payment history system. It was not being updated with ******- they would not post a monthly payment history. I was unaware of this balance until recently, when the house was sold to Vinebrooks. The payments were made with a rental assistance program. No one informed me of th... read more
Problems with Product/Service I have been trying to get in touch with Vinebrook for a couple weeks. I have emailed and called their office a number of times within the last 2 weeks. I am supposed to sign my lease but the lease states that there was an inspection of the home and property and I was given a written statement to the effect. There was no inspection of the home except when the original owner walk a person through the house before Vinebrook purchased it. He did not speak to me at all. There are a number of things i... read more
Problems with Product/Service We signed a lease with Vinebrook in Indianapolis knowing that we would be responsible for nearly everything: washer/dryer, all utilities, lawn, pests and more. But, we’ve had to pay out of pocket for issues that we did not create. For example, there were gaps in the foundation so mice and black widow spiders got into our basement and into our kitchen cabinets. On July 12, 2022, I reached out via email, their portal, the maintenance line and I even found execs on LinkedIn for reimbursement. No re... read more
Problems with Product/Service This is my second complaint against VB homes. The first was about my air conditioner being out for about 2 weeks over the summer, this issue wasn't resolved until BBB complaint was filed. When this situation occurred, I unfortunately fell behind on my rent due to having to stay at hotels, friends and family and having to spend unnecessary money, etc. So lets fast forward to the end of Aug, there was an eviction filed with the courts on 08/29, the notice was placed on my door sometime between 08/... read more
Frequently asked questions about VineBrook Homes Dayton
How is VineBrook Homes Dayton rated?
VineBrook Homes Dayton has a 1.6 star rating with 1,411 reviews.
When is VineBrook Homes Dayton open?
VineBrook Homes Dayton is closed now. It will open at 8:00 a.m.