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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
Frequent disconnect
I wish this app worked well. If it did, I'd make Vonage my primary number so I could use it on mobile and landline. But it's so slow, so unreliable. You have to enter your password again and again. Awful.
Disgusting sound when connecting international call (when not using wifi). Stop it.
Tried to install this app many times over many months. Sometimes tells me my Vonage number is invalid. Never received calls even when it manages to install for a while. When it breaks I have to install again and hope it works. Called support a few times and they have no idea what is going on and just swear it should work.
The sound quality and overall connection quality could be better. The app loads too slowly to actually answer an incoming call. The locked screen controls need to include the mute button. It would be great to be able to listen to voicemail in the app, and turn off the old voicemail notification e-mail. I'm glad Vonage added the second free Extension line. The French localization needs quality control.
It has too many dropped phones :-( and App is not as smooth as it needs to be. I think it needs lots of processing power and RAM 😱
As others have said the app works fine. Call quality is great if you have a good connection. The problem is that the app takes too long to open and answer a call. So by the time it finally answers the incoming call, you've missed the call. Unless you happened to have the app open in advance. Too bad.
When receiving a call the app does not open in time to answer the call. If you plan on using the app while traveling I recommend installing it on your phone before you travel and get your phone verified for use. Then when you switch your SIM card to the international carrier it will continue to work. The app is still clunky, it takes too long to load and I recommend having very high speed Wi-Fi because when used with your cell signal it is too slow.
You get what you pay for I guess. When I try to use the app for calls, I get the following problems: calls don't go through; when answering I can't hear anything; when dialing sometimes only one side of the conversation can be heard. AND why isn't there an option to retrieve voicemail. Please rewrite this piece of crap. I use an iPhone 5.
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 3.7 star rating with 6,648 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is closed now. It will open tomorrow at 9:00 a.m.