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Washington
About this business
was worse than i expected parking and toilet rooms was fine but the baothroom was terrible, parking was really terrible you had to wait for like 15 min to get out because of the system breakdown.
Business response:
Greetings Abdullah, we apologize for any inconvenience you experienced during your stay at Nobu Hotel. We value your feedback and will use it to improve our services. We have taken note of your concerns. Could you please provide us with your contact information so we can contact you and address these issues further? Thank you for choosing Nobu Hotel.
Fair The worst experience ever! 5* hotel? No way! The roon was’t clean. Hotel stuffs were rude, unhelpful and impolite. Definitely we will not come back.
Business response:
Greetings Tereza, we apologize for any inconvenience you experienced during your stay at Nobu Hotel. We value your feedback and will use it to improve our services. We have taken note of your concerns. Could you please provide us with your contact information so we can contact you and address these issues further? Thank you for choosing Nobu Hotel.
das einstige was dieses Hotel mit nobu gemeinsam hat ist der Name. die Unterkunft hat leider nur den Namen Nobu, aber nichts von der Qualität was man mit dem Namen verbindet wie z.b in London. viel mehr hat man das Gefühl man hat einen Flügel des Caesars „renoviert“ anders angemalt und verlangt deutlich mehr. die Aussicht air Klimageräte, die Anmutung der Zimmer, etc. haben nichts mit dem Standart den ich von Nobu aus anderen Standorten gewohnt bin. es gab Nichtmal slipper/badelatschen. kein Wasser das vom Hotel bereitgestel... read more
High expectations meets less than adequate stay The elevator was just not functional we will get stuck on our floor, not able to go down, and when we would come to the ground floor, elevator to go up to our room it was non-operational almost every single time. I feel that the employees really didn’t go out of their way to say hello or make eye contact outside of the check in experience which was positive. The rooms were subpar small very dark. Yes it’s right next to the Nobu restaurant within Caesar’s Palace but you feel tha... read more
Rude The staff had no customer service, I don’t know if the man at the front desk was In a bad mood but he was not accommodating at all and even answered questions with an attitude. I won’t return there are too many other options to go back. Location was great and the room was nice
Bad horrible old dirty hotel
Not worth the money! I couldn't believe they charged the wifi on your computer. And for a bottle of water!! Even Holiday Inn give you complimentary water. The bath didn't work, and the shower was super cheap. The AC never worked well, the room was freezing the whole time. Overall, I expected a lot more from a Nobu hotel, it was just like any other average hotel. The staff was really nice and helped us with everything.
Fair
Bad
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Washington has a 3.7 star rating with 1,194 reviews.
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