Washington Radiology Sterling

Anne C. 

on Yelp

a year ago

After waiting four months for a late January appointment to have a DEXA scan. I was called a week prior to my appointment date to CANCEL it due to an "emergency staffing issue", with no alternative appointment date. I spoke to the onsite administrator and learned they had lost their technician and were seeking a replacement. She promised to call back to set up a new appointment. After not hearing from them I called again 3 weeks later to follow up I was then given a March 1st appointment date. The radiologist refused to p... read more

Arlington VA C. 

on Yelp

a year ago

I came into the office about 3 weeks ago and was told I signed up for the wrong service on my doctors order. I was rescheduled for today. I came in and they still had my appointment under the wrong service even though it was booked in office. Before I found that news out I overheard them saying to patients they were running 30 minutes behind due to staffing issues. Also, they were calling patients to reschedule from their October appointments to December appointments. What a mess the office was today!! 

Macarena S. 

on Yelp

a year ago

Terrible service, that is not worth the wait of waste of time. They called me an hour before my appointment to let me know they were running an hour late and offered me another date to go (on a Sunday). I asked if I should arrive a bit later instead, so I dont have to wait that long, and told me no. So, I decided to go anyway, arrived there only 7 minutes late, based on the information provided earlier. Checked in, gave them my order, insurance card and license, completed my missing information from their form and sat down... read more

LaTicia W. 

on Yelp

a year ago

I payed them upfront on the day of service and 6 months later they had the nerve to send me a bill for a service that I already paid for, next I getting calls from collections after I sent them proof of payment. I will never deal with Washington Radiology again as long as I live. 

D T. 

on Yelp

2 years ago

This week, I had to have a renal ultrasound, which is an ultrasound of the kidneys and bladder. I had the same kind of ultrasound about four years ago at a different place. The last time It was in the summer and I was wearing gym shorts and a t-shirt. When I went in the male tech asked me just to lift my t-shirt and lower the waistband of my gym shorts down to just under my bellybutton. He did the procedure it took about 15 minutes and it was done This time, I went to Washington Radiology - Sterling a different facility than... read more

Leena S. 

on Yelp

3 years ago

I had a CT scan on 7/11 and it is now 7/24 and I still have no results. I spoke to the radiologist who indicated I needed a biopsy of a nodule and that he would send the results the next day to my doctor. Nothing. I called my doctors office today and they still do not have any results. I would not recommend the Washington Radiology Sterling office as they are clearly too busy to handle any more business. 

Hannah H. 

on Yelp

3 years ago

Zero stars. The Sterling location of Washington Radiology is a complete joke. The front staff here are extremely dishonest, lazy, and the most incompetent set of individuals that you'll ever run across. I had more than enough of the documents that would have been needed, but the front desk individual continued to refuse and kept stating that I needed additional testing; she then stated that she would contact my provider's office. She flat-out lied stating that she was unable to reach anyone at the office and no one was p... read more

T A. 

on Yelp

3 years ago

Disorganized, slow. They lack the necessary staff to support the amount of appointments they book per day - and they tell you this upfront BUT.....they expect you to show up on time and wait for an hour or longer. 

Josh H. 

on Yelp

4 years ago

Do not go here! They rarely answer the phone when you call. You can try leaving a message but there is a 0% chance they call you back. When they do answer they are of no help. They can't even use their own fax machine. When you start asking questions, they just hang up on you. They are other radiology places in the area go to one of them not here!