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Washington Radiology Washington DC
- Diagnostic Imaging
- Washington, DC
About this business
Location details
1145 19th Street NW, Suite 200, Washington, DC, 20036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went to Washington Radiology because the location was convenient. DO NOT GO HERE!!!!!!!! Once I got into the room for the procedure and the woman came in, I asked her if she was going to do the procedure and I expressed that I was a bit scared to get it done. She just walked out!!!!!!!! No explanation, not one word!!!!!!! Another woman came in and continued with my appointment. I told the second woman what had just occurred. She said she would speak to her. But it was horrifying to express your fears only to have the tech ... read more
Have been at WRA for more than 2 hours now, even though I had a 9 am appointment. They were already behind schedule for MRIs, and then I was told it would take a little while to get my images handed to me on a CD. Now it has been more than an hour for that. If I had known it was going to take this long, I would have come back later to get it. Would have been 1 star but for how nice the techs were. My insurer already suggested I could go somewhere more affordable. Now I know for next time.
Business response:
Dear Emily, We are very sorry that you have had to wait so long at your appointment. We always try our best to get patients in and out in a timely manner, but unfortunately, sometimes things take longer than expected. If you would like to speak with the office leadership regarding your experience, please send us your contact information to feedback@washingtonradiology.com. We hope to hear from you soon, and we wish you the best.
This review is specifically about the nightmare of parking at Washington Radiology's location on Fernwood Drive in Bethesda. The parking facility basically doubled its rates a few years ago, so I've learned to cut things close: if I get there five minutes before my annual mammogram appt, I can get out in an hour -- thereby paying four dollars, rather than the INSANE price of $8.00 for one to two hours. But no: I love the staff at Washington Radiology, so when they asked me to fill out a survey at their little machine by the ... read more
Business response:
Dear Marilyn, We are very sorry that the parking situation and cost ruined your experience. In addition, we understand that your time is very important, and we did not mean to keep you longer than you needed. We are working on our survey system so the buttons work better and more quickly, and we will also look into the parking situation so our patients do not have to pay such high rates. If you would like to speak further about this, please send us your contact information to feedback@washingtonradiology.com-- the Center Dir... read more
If you have an option to go elsewhere for an MRI, you should consider it. I had a pre-surgery MRI and was very surprised to receive a bill for $200+ for co-insurance from Washington Radiology. Mind you this is after BCBS paid their $300 share. The bill arrived claiming that the overall cost of a 20 minute MRI was $1800. I paid the $200 bill figuring there is no option, but I would like them to know that my co-insurance for the entire $9000 surgery was only $185. In my opinion, they overcharged me. They should inform pe... read more
Business response:
We are sorry to hear that you felt we were not upfront with you. We are happy to have our billing department look into your bill to make sure everything is correct. If you would like us to look further into this, please send us your contact information to feedback@washingtonradiology.com. We wish you the best.
Most of the staff were very friendly and I didn't have to wait long, which is why I gave this place two stars instead of one. I'm very upset with the way the radiologist treated me. When he came in to tell me the results of my sonograms, he was unwilling to answer any questions and, no exaggeration, told me to google my condition. Not okay.
Business response:
Dear Talia, We are so sorry to hear about this. We are going to pass this along directly to the Director of the K Street location so she can speak with your radiologist about how he spoke with you. We definitely understand your concern and take this seriously. If you would like to speak with the Center Director and tell her more about what happened, please send us an email to feedback@washingtonradiology.com with your contact information, and she will reach out to you directly to hear your story. We wish you the best.
I had a very upsetting experience getting a mammogram at 2141 K office. The tech took me into the mammogram room and told me to take off the gown. I had never been asked to take it off before. She repeated "TAKE IT OFF" when I questioned her. So I did. I stood there naked from the waist up. Then she turned her back to tend to paper work and then turned back to me with a series of questions. There I stood without a top answering questions. I felt demeaned and humiliated. She then started barking commands trying to position me... read more
Business response:
Dear Susan, We are so very sorry to hear of the experience you had at your appointment. That is not the experience we want our patients to have at an appointment that should give them peace of mind. The Director of the K Street office has spoken with you to hear about what happened and will be re-training the staff on all of the issues you brought up so no one has to experience that in the future from any of our technologists. We wish you the best.
If I could give them zero stars I would. This place is dirty and nasty. You could see mouse poo on the floor. Their patient service sucks. I sat in a room with five other women all of us in our paper robes and I waited over two hours for a mammogram. I have been to other places where I was treated with a hot robe a private room and a serious consultation. I came in with an order only look at my left breast because my other one is gone due to a mastectomy. She Literally looked at my face and said we're doing the right breas... read more
Business response:
Dear Monica, We are so sorry to hear of the experience you had. Because we do not know your full name or contact information, we are unable to confirm the day you attended or who you spoke with at your appointment. The Center Director at the K Street office would like to speak with you about what happened so she can try to help and improve. If you are willing, and to keep your privacy safe, please send an email to feedback@washingtonradiology.com with your contact information so she can reach out to you. Again, we apologize ... read more
I am frustrated with this office. All I'm trying to do is be proactive about my health and scheduling my annual mammogram. A little over 1.5 years ago I had my very first one, and had to go through several rounds of screening to establish my baseline due to my dense tissue. It was quite scary but the end result is that there was nothing for me to be concern about. I had my last mammogram last year with the understanding that I could resume an annual screening schedule and that no additional paperwork from my doctor is needed... read more
If I could give 0 stars I would. BUYER BE AWARE!!!!!!!!!!!!!DO NOT GO TO THIS PLACE. They are FRAUD. I made an appointment and spoke to two staff members. One of those ladies was a supervisor in the insurance department who told me that they accept my insurance and that both my mammogram and ultrasound procedures would be covered by my insurance. Today (almost three months later) I got a bill for $357.66. This place is fraud. I don't recommend them to anyone. Stay away from this crappy place. I was lied to by staff who told ... read more
Frequently asked questions about Washington Radiology Washington DC
How is Washington Radiology Washington DC rated?
Washington Radiology Washington DC has a 2.8 star rating with 595 reviews.
When is Washington Radiology Washington DC open?
Washington Radiology Washington DC is open now. It will close at 5:00 p.m.