Washington Radiology Washington DC

Julie L. 

on Yelp

6 years ago

I called ahead to see what about getting an X-ray for my 15 yo daughter. The woman on the phone told me I could come in as a walk in with my 15yo daughter. SO I took her out of school early only to be told they DO NOT see 15 and under patients. The only reason I'm not giving 1 star is because a very nice woman named Mutya gave us a list of referrals for other options. She apologized profusely for the misinformation. 

Brian D. 

on Yelp

6 years ago

I have been trying to schedule an appointment with them for 4 days and they never answer the phone and will not return my voicemails. 

Lauren M. 

on Yelp

6 years ago

Making an appointment was easy but I have tried 4 times to cancel the appointment and have been on hold for 20 minutes or so and I can't get ahold of anyone. 

Gino G. 

on Yelp

6 years ago

Washington Radiology failed to provide a CT scan due to bad booking practices. Wouldn't go there even if my life depends on it! Terrible experience. Humble suggestion: Avoid it at all cost. 

Mary P. 

on Yelp

6 years ago

Went in for a CT. Insurance company notified me that CT was changed to CT/CTA. No notification given. Results of CT sent to 3 doctors. Now have to get results of CTA and forward. Show up and be told that it's nice I dressed up for CT but I need to put on gown. Note, was in work clothes and not dressed up. Blanket thrown on me before CT and I asked to have it removed. Was told that "everyone wants one" but I did not and would have liked a question first. Had other CTs. This place more expensive. Requires 5 days wait for ins... read more

rebecca w. 

on Yelp

6 years ago

Waited 45 minutes past my appointment time, to get in for "follow up". I was informed that although I asked for a 2d image for my mammogram, they charged me for a 3 D. $50 more expensive and I didn't authorize it. Not patient oriented. My technician read a script, gave me the worst and most painful mammo I've ever had. Find somewhere else. WRA used to be top notch, not anymore. Technicians aren't trained to reduce pain in any way and they're not patient oriented. 

M C. 

on Yelp

6 years ago

Receptionist was extremely rude. Rolled her eyes at me when she called my name and I didn't hear her the first time because she muttered it so quietly. Got interrogated about the referral/form from my doctor, even though the paperwork was clear. Couldn't answer any questions about insurance/billing and my appointment started 30 minutes late, despite me arriving early and bringing all the necessary forms, already filled out. The woman who took me back to a separate waiting area was also gruff and unpleasant. Took me into the ... read more

Nansi M. 

on Yelp

7 years ago

I went to Washington Radiology because the location was convenient. DO NOT GO HERE!!!!!!!! Once I got into the room for the procedure and the woman came in, I asked her if she was going to do the procedure and I expressed that I was a bit scared to get it done. She just walked out!!!!!!!! No explanation, not one word!!!!!!! Another woman came in and continued with my appointment. I told the second woman what had just occurred. She said she would speak to her. But it was horrifying to express your fears only to have the tech ... read more

Emily K. 

on Yelp

7 years ago

Have been at WRA for more than 2 hours now, even though I had a 9 am appointment. They were already behind schedule for MRIs, and then I was told it would take a little while to get my images handed to me on a CD. Now it has been more than an hour for that. If I had known it was going to take this long, I would have come back later to get it. Would have been 1 star but for how nice the techs were. My insurer already suggested I could go somewhere more affordable. Now I know for next time.