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1145 19th Street NW, Suite 200, Washington, DC, 20036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT VISIT THIS OFFICE! I was having abdominal pain and was referred by my physician to get a pelvic ultrasound. As I'm still young (early 20's) I had a conversation with my mom prior to going and she told me to make sure that our insurance would cover the procedure or we would find another office to get it done. When I went in for my appointment, I explicitly asked if the procedure was fully covered and explained that I would cancel my appointment if it wasn't. I was told by receptionists as well as others in the offic... read more
Well, when you didn't think they could fail patients more than in they have in the past, they have succeeded. My daughter in law needed an MRI in the midst of coronavirus fears; she sent in her doctor's referral, arrived for her appointment, and, unsurprisingly, they did not have the appropriate doctor on duty, so she has to go back later in the week and risk further exposure to the coronavirus. WRI can brag about all the expensive equipment they have managed to purchase, but having high tech equipment does not compensate ... read more
Business response:
Felicia, we are so sorry and certainly understand your frustration. We would like to work with you with your request. If you would please send your contact information to us at feedback@washingtonradiology.com, our center director will reach out to you. Thank you.
I came here for my 20 week anatomy scan. My appointment was 9Am and was told to arrive early. I was 20 minutes early. Well it is now 11am and I still have not been seen. I drove over an hour to be here.
I had an appointment at 12:50 PM. I was told to arrive 10 minutes early so I checked in at 12:40 PM. AT 1:24 PM I was still waiting for my Mammogram. I told them that I was not waiting longer than 40 minutes. Once it passed 40 minutes I left. This is the second time I have had to wait almost an hour. No one came to me and told me they were running behind or if I would like to reschedule. I get the feeling from this company that their time is more important than mine. I have other options so I will be looking for a ne... read more
It's five stars for everything but getting a copy of the radiologist's report for my MRIs. I called by 11 a.m. this morning and was told it could and would be emailed to me. I called again before 4 p.m. and they said they would try again. By 4:50--nothing. I understand the requests have to go through the IT department and the results have to be encoded, but please do not tell me it will be 30 minutes when it was not. Perhaps the leadership team could advise staff to say 30 minutes to whenever.
Business response:
Good morning, we apologize for this frustration you experienced with our office and getting your records. We will address internally asap. Will you please send us your contact information to feedback@solismammo.com and we will reach out to you. Thank you.
I'd give it ZERO stars if I possibly could. I'm new to the area, having moved here two months ago. Some lumps had been found 18 months before that I had been having 6-month follow-ups on, and now was time for the final follow-up. I haven't found a doctor here yet (I've been here two months!). Still I was able to set up an appointment online 3 weeks before, even after speaking with staff. I got an email confirmation from them. I requested my records from Cigna (they hadn't arrived yet.) I showed up for my appointment wit... read more
Business response:
Blue, we understand your frustration. If you are scheduled for a screening mammogram, you do not have to have Dr.'s orders. If you are scheduled for a diagnostic mammogram, we will need Dr.'s orders so that we communicate the information your Dr. is looking for as well as the prior records so that our physician can review your history. If we can be of assistance, please let us know. We would like the opportunity to care for you.
Very Poorly staffed. Walk in X-ray to rule out pneumonia. When we checked in they said it would be 30-40 minutes. After more than a half hour wait they said there were delays due to lunch breaks and it was STILL a 30-40 minute wait. Sick with chills and nauseous. Had to leave and go home. Will try the Friendship Heights location later today. What a disaster.
This place has horrible service. They have had me waiting for over an hour since my appointment time and just brought me back to have a mammogram... the physician's order wasn't for a mammogram! And I've told five different employees I can't have a mammogram because I'm pregnant. Come on - any company providing medical care needs to pay attention not correcting a mistake after it's been brought to their attention five times is ridiculous.
I made an appointment and arrived early as requested. After waiting 1 and a quarter hour no one had seen me are talked to me since my check in. I told them that I s going to leave and could they credit my deductible back on to my HSA card. They could not. The technician came out to see when why I was leaving but could only promise that they would see be in the next half hour or so. I will find some where else that is a bit more orginized
Business response:
Jeffrey we are very sorry you waited an unusually long time for your appointment. We value our patients time and do our best to get patients on their way as quickly as possible. Somedays however, there are unforreseen issues that may delay us and we apologize for this. Please do let us know if we could help you again in the future.
Washington Radiology Washington DC has a 2.8 star rating with 595 reviews.
Washington Radiology Washington DC is open now. It will close at 5:00 p.m.