Washington Radiology Washington DC

Banu B. 

on Yelp

4 years ago

I went here for a regular x ray after my order was sent in by fax by the doctor's office. I was asked to give my id and sit, which I did and ended up waiting for 20 minutes for nothing. Once they finally did call my name, I was told that they could not find my order. I double checked with the doctor's office, and they had sent it in. However, when I pointed this out, I was even asked if I was sure that they sent it to 'Washington Radiology' and that I should tell them to 'resend'... No comment... I wasted a trip for nothing ... read more

GA B. 

on Yelp

4 years ago

I actually returned to this place with some apprehension and anxiety about the front desk staff but was pleasantly surprised that the reception was warm and welcoming. That ended when I went in for the actual mammogram exam and met the rudest, most hostile, X-ray tech. She was unprofessional, disrespectful, and spoke to me with such disdain. It is amazing that someone like her can actually keep a job in such a facility. This practice really needs to review staff behavior and provide sensitivity training to their staff. ... read more

Peter L. 

on Yelp

4 years ago

I have been trying to get an appointment scheduled for 48 hours now. I have used the online booking tool (where they promise to call for the appointment). As this didn't work, I made 6 calls, transferred between countless receptionists; promised to get called back - and still nothing. This a reservation system ad absurdum. 

Rosa C. 

on Yelp

4 years ago

They are a complete mess. Do not do your mammograms with them! First of all, they take forever for you to get your results. Second, when they call you back after a need for additional slides, they make you wait weeks for you to get a diagnostic mammogram. They also take forever to send the Radiology report to your doctor. When you try to get an earlier appointment, they have scheduled me with offices which are closed for the day (with no apologies). I would urge you to go elsewhere for mammogram services. 

Maureen G. 

on Yelp

4 years ago

I have always been very happy with the Fairfax staff when I go in for my annual mammogram, but not this last time. The receptionist refused to accept my doctor's office prescription of a screening mammogram, insisting that their records said I was to have a diagnostic mammogram. The receptionist insisted I call my doctor's office for a new prescription that was in agreement with their recommendation, and refused to do so herself. She also said I had 15 minutes to do so or would loose my appointment if I did not get back to h... read more

Yoga M. 

on Yelp

4 years ago

The person who did my mammogram was rough and rude. 

Soylent G. 

on Yelp

5 years ago

Emailed them through their site to set an appointment 3 weeks ago.....Still no response. Went to another provider and they said "when next week do you want to come in?" I found much better service at facility with better Yelp reviews. 

Z M. 

on Yelp

5 years ago

The procedure I scheduled with needed to be rescheduled or canceled, the call came in on Friday at 4 no apology was offered, simply wanted to move the appointment to Sterling or bethesda. The procedure is time sensitive and the ladies on the phone couldn't be less empathetic or understanding. They completely messed up my IVF- 

Sarah C. 

on Yelp

5 years ago

Staff when I called to schedule the appointment and staff at the front desk were very kind and accommodating, but I had to wait 40 minutes after my appointment time to be seen. I was first taken to a room that wasn't cleaned from the previous appointment and was shuffled around until my actual appointment began. After a full hour I finally saw the doctor for less than 5 minutes. Not a stellar experience.