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Watch Gang
- Los Angeles, CA
About this business
Location details
Los Angeles, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI thought this was a scam, but have tried it out anyways. After receiving my second watch I can honestly say, I was wrong. Click on the link below and subscribe https://www.watchgang.com/referral/an1H
they say your watch will be worth 4 to 5 times your membership fees. I paid $100 for my fees and got a Drift watch worth $150. I WOULD NOT recommend this company to anyone. Keep your money they have cheap watches and not worth it I canceled my membership and WILL NOT EVER ORDER from them again.
RecommendedI selected metal wristband as my preference but, instead I received leather. 1 1/2 Star
Business response:
Sorry to hear you haven't enjoyed your watches! We do have some options to offer that might make a better fit for you. You can call us at (888) 973-0183 between 9AM - 5PM PST and one of our account specialists can talk you through our options.
So far as a Black Tier member I’ve received two watches that completely miss the mark. The whole story Watch Gang pushes about retail prices is absurd. Any watch company can spin up a quick website and list an astronomical retail price - but that doesn’t mean a thing. Each watch I’ve received isn’t even worth $100, much less the $500+ value the tier promises. I couldn’t warn against joining any harder. DO NOT JOIN - buy higher quality used watches to build your collection for the same money and you’ll actually have watches w... read more
Business response:
Hey Greg, we apologize for any frustration you've experienced with your Black Tier subscription. We do guarantee that the watches we send out are worth more than what you paid. The value determination of our watches is based on many factors including the retail price and lowest online selling price. Before we ever strike a deal with a partner, we look to see where the watches are selling and for how much. For instance, if a Citizen watch is being sold in a jewelry store for $300, but is stocked online for $180, we use $180 t... read more
Recommendedthe watches I get each month I love. the wheel wins not so keen . I have had two, I paid £18.00 tax on both and the last one has a broken hatch. I have sent it back but heard nothing as yet. it's been 3 weeks, a long time and still no watch for my monie
Business response:
Hey Peter! We're sorry to hear that the last watch you received isn't working! Please DM us your email address and we'll look into it for you.
International shipping seems to be something that they struggle with. From bizarre valuations and customs documentation errors, coupled with increased international shipping costs, the value quickly erodes. I was happy with my first watch and then it went downhill from there. Keep in mind, with it being a blind box subscription service you never know what you're getting. The preferences that you fill out don't seem to have a lot to do with what you're being shipped. Give it a shot if you're in the US, otherwise you migh... read more
Business response:
Hey Brian, we're sorry for any frustration regarding international shipping. Our prices did go up recently for international shipments in order to provide better service and keep up with rising shipping costs as well. We hope that you'll still utilize The Exchange as we're sure there are members who would gladly make a trade or purchase one of your watches. We're always open to feedback, so if you have any other concerns, please feel free to shoot us a DM and we'll be happy to chat.
Not lead customers to believe that by completing a profile, indicating their watch style preferences, that they will ever get watches that come close to those preferences! I made sure EVERY watch I chose when making my profile and picking my favourite watch types was a chrono/diver style watch and ALL with metal bands. I hate leather watch bands and classic 'dress-style' watches. Of the three watches I received, ALL had leather bands, ALL were 'dress' watches... literally the polar opposite of every watch I chose when I crea... read more
Business response:
Hey Adam, we're sorry for any frustration that you've experienced regarding the watches you've received. We work hard to ensure that the value of the watch will always be worth more than what you paid, however we don't want to leave you empty handed and frustrated! We do have some options to offer that might make a better fit for you. You can call us at (888) 973-0183 between 9AM - 5PM PST and one of our account specialists can talk you through our options.
I signed up almost 2weeks ago. plus bought a bonus watch n have received nothing.
Business response:
Hey Heidi, sorry for any frustration with this! We just sent you a DM so we can look into this further for you.
Had for 6 months, watches were very subpar. Watch wheel is decent but then what’s the point? Two chicanes in 3 months, terrible terrible
Business response:
Hey Chris! We're so sorry for any frustration regarding the watches you received. If you decide to give us another chance in the future, please always feel free to reach out to our Member Support Team with issues such as this! They're an amazing group and are always willing to go the extra mile.
Frequently asked questions about Watch Gang
How is Watch Gang rated?
Watch Gang has a 4.4 star rating with 4,020 reviews.
When is Watch Gang open?
Watch Gang is closed now. It will open at 9:00 a.m.