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Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Cathy was very helpful and responsive throughout the entire transaction. She was thorough in getting documents needed and polite even during what can be a grueling document/approval process.
Cathy explained the process very comprehensively and patiently navigated us through the many details. She was always available when we had questions. She worked hard to get us the best rate possible and was very proactive throughout the process. Throughout our refinance, we felt that Cathy was on our side, advocating for our interests. We were glad to work with her and would recommend her without reservation.
Regan provided great customer service. He made the process seamless and was always available for questions. His team was also very helpful which made everything simple.
“I was a first time home buyer in the South Bay area and it was a daunting experience for me trying to navigate the lending and housing market. There are so many people who work in real estate and home loans that it was hard for me to decide where to start and whom to trust. Once I met Regan, I knew immediately that he was someone I could trust as he was very personable and I felt he was truly invested in helping me find the perfect home. He was excellent at explaining everything in a way I could understand and developed a g... read more
Having used Watermark before they were my first and only choice when looking to capitalize on the low re-fi rates. Once again they made the entire experience convenient, easy and hassle-free. They truly are customer centric and make the process a pleasant one; they are responsive, take time to walk you through next steps and answer any questions you may have. We worked with Ron Trejo this time and he was absolutely terrific. It is wonderful that regardless of the mortgage banker you work with at Watermark you get the same hi... read more
Regan did a great job with our home mortgage. He recommended a loan product to us that I hadn't even considered, which ended up saving us interest in the short term between buying our new home and selling our existing home. He is very knowledgeable, and was always willing and able to answer my questions about every aspect of the loan process. He worked diligently to our rather tight timeline, and he routinely went over and above the call of duty -- for example, contacting the escrow company on our behalf to ensure clear and ... read more
I had many times refinancing in the past, butWorking with Water Mark Home Loan, especially with Loan Especialist ,Paul Graham, was a great experience.He is very professional, helpful and responsive.Let me make it short, and tell you the main point of this loan.I was in Hawaii with my family for vacation,and the loan docs was ready, and we had a short time, Paul called me, and said don't worry. He sent a notary to my hotel in Hawaii. Docs signed, processed on time, and I received my refund check todayWhich lender and company ... read more
I had many questions during my mortgage process and Ron from Watermark was very patient, thorough and informative with me. He explained everything I needed to know, how things work and why, even for areas that were not his responsibility. I cannot recommend him enough.
I was connected to Regan at Watermark Home Loans through my financial adviser. From the beginning, Regan was very personable and showed willingness to help me in my goal of refinancing my home. He communicated very well during the whole process and explained things to me in a way I could understand. He was always available if I needed anything or if I had any questions. He was never pushy and had my best interest in mind. I would highly recommend working with Regan at Watermark Home Loans because it was an extremely positive... read more
Watermark Capital, Inc. has a 5 star rating with 2,408 reviews.
Watermark Capital, Inc. is closed now. It will open at 8:00 a.m.