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Watermark Capital, Inc.

5.0
  • Irvine, CA

About this business

Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve. 

Location details

100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.02,408 reviews
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mooremn's profile image
mooremn 
8 years ago

Cathy was very knowledgeable and moved quickly to ensure I received the best rate package that was available. I live across the country from her office but the process was seamless. She arranged for my home appraisal as well as the proper personnel to come to my house at my convenience to sign the final documents. 

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fredandree065 
8 years ago

I have recently completed a home refinance with Watermark. Their representative throughout was Cathy Dragna, and I wish to document my experience of her performance throughout. At all stages Cathy demonstrated that she was expert in the field and communicated that knowledge effectively. She explained the various stages of the process and exactly the action I was required to take at any given time. She was responsive to any queries and the responses were always prompt, unambiguous and helpful. She always followed through any ... read more

ashleynicolegrubb's profile image
ashleynicolegrubb 
8 years ago

My experience with Jennifer was very positive. Being our first home purchase I had a lot of questions and was constantly asking about each step in the process. Not only did Jennifer answer all my questions quickly, but she did so in a way that didn't make me feel as if I was being a hassle. Watermark Home Loans, and Jennifer Chang in particular, came recommended to me and I'm glad they did. By the way, because of her efforts we were able to close a full week ahead of schedule which greatly benefited us. 

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cmj002 
8 years ago

I had a wonderful home buying experience with Jennifer Chang at Watermark. I am a first-time home buyer and a little clueless about what I was doing. Jennifer was incredibly helpful, but more importantly, extremely hard working. My home builder was not very responsive and made the entire process a challenge. Jennifer was aggressive and efficient in every aspect of the mortgage process. Without her, I would've had a much more stressful experience. 

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larmela12 
8 years ago

We really worked these guys hard and threw them quite a few curve balls and they always responded with options and solid answers. We are in the Midwest but the technology available to them made document transfers simple. The underwriting process went very smooth due to the initial preparedness and information gathered. In all we were very happy with services provided. 

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ushushup 
8 years ago

My loan officer Casey helped me extensively and cheerfully through the loan process. One great part is that a majority of the work was done electronically. This saved a lot of time and effort. The bottom line is that I got a fantastic rate on a jumbo loan that I wouldn’t have been able to receive by going directly to the larger lenders. Highly recommended! 

russ packer's profile image
russ packer 
8 years ago

The mortgage process is now not easy - a lot of documentation and a few traps. Casey Lamm at Watermark Home Loans walked us through that process perfectly.We were targeting a 30 year fixed rate jumbo at 4% or below and ended up with 3.785% - this is the lowest cost we have borrowed at in about 20 financings on the dozen or so properties we have owned.Casey was responsive to our rate optimization and our timing preferences. Fees were as anticipated. 

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kkashani3 
8 years ago

We re financed our house with Casey lamm at watermark. Would highly recommend him. He is very professional and answers all phone calls and e mails in a timely manner. Most importantly we closed on time at the promised interest rate. They have the best rates and service. Would recommend to anyone purchasing or re financing a home 

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kmodi 98 
8 years ago

I cannot describe how wonderful it was to work with someone as thorough and professional as Jennifer Chang from Watermark Home Loans. From the very start, she was very much on top of her game and kept me (the borrower) fully informed through the various stages of the processing. This has been the best refinance experience I have had in a long time. I would recommend her to my friends and associates without any hesitation. 

Frequently asked questions about Watermark Capital, Inc.

How is Watermark Capital, Inc. rated?

Watermark Capital, Inc. has a 5 star rating with 2,408 reviews. 

When is Watermark Capital, Inc. open?

Watermark Capital, Inc. is open now. It will close at 6:00 p.m.