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Watermark Capital, Inc.

5.0
  • Irvine, CA

About this business

Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve. 

Location details

100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.02,408 reviews
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tom9559 
9 years ago

Cathy was awesome. She helped me with 2 loans and it could not have been easier. I have had many loans processed in the past and this was by far the best experience I have had. Great customer service. 

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HillaryFriedman 
9 years ago

It was great working with Cathy on our refinance and she was available for other questions and very responsive and helpful. I plan to use her for my next real estate loan. 

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m runyen 
9 years ago

Our contact was very helpful and informative. He gave us options and explained the differences of each loan so the we felt comfortable in the choice we were making. My husband and I were informed of every step in the process and Watermark was a great company to work with. I would recommend Watermark and Casey Lamm to my friends and family as a great resource for home loans. 

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fpasker 
9 years ago

We've refinanced with Jennifer Chang at Watermark twice and have received excellent service each times. She's quick to respon, follows up with the underwriter and makes sure the process runs quickly and smooth all while being an exceptionally helpful person. I recommend her highly. 

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scottssage 
9 years ago

Jennifer Chang did an outstanding job. She provided timely accurate information and delivered on the terms promised. Her attention to detail and customer service were matched by her 5 star ability to follow through with great terns that fit our needs under pressure with deadlines.During November 2014 Watermark rates/ terms droped to an historical low. After contacting Jennifer she gathered info and discovered we couldn't get these great terms due to a recent cash out , we had to wait 6 months as are the rules. She new the te... read more

spudnuts's profile image
spudnuts 
9 years ago

Re-fie'd my house thru Watermark. Process was easy. There were several small delays but Jennifer Chang got my rate lock extended and this never became a problem. Jennifer kept me in the loop and responded quickly whenever I had a question. Great rate, great service. 

travlamm13's profile image
travlamm13 
9 years ago

We just finished a refi with Casey Lamm at Watermark and it was super easy, convenient and fast! If you are in the market for a refinance or looking to purchase a home give Casey at Watermark a call! 

user2040188's profile image
user2040188 
9 years ago

I was in the market to refi my home loan and reached out to Watermark based on the competitive rates they were offering.When I called their contact number, I was connected with Casey Lam, who walked me thru the rates and the process. This was a particularly pleasing experience as the last home loan I had done was a nightmare of back and forth with silliness. Not so with Watermark. What I really appreciated was that Casey told me up front what was needed and we had zero issues.Once all my documentation was in, and the apprais... read more

anita rodriguez's profile image
anita rodriguez 
9 years ago

I found Ms. Jennifer Chang very knowledgeable and helpful in doing my re-fi and she always offered her expertise as to the best options for me. She answered all my questions clearly and took time to explain the process. She offered suggestions as to the best deal for my particular situation. This is the second time I have used Ms. Chang's services and I will continue to keep her in mind and can most assuredly recommend her to my family and friends. 

Frequently asked questions about Watermark Capital, Inc.

How is Watermark Capital, Inc. rated?

Watermark Capital, Inc. has a 5 star rating with 2,408 reviews. 

When is Watermark Capital, Inc. open?

Watermark Capital, Inc. is open now. It will close at 6:00 p.m.