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Watermark Capital, Inc.
- Irvine, CA
About this business
Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve.
Location details
100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Although I have refinanced several times over the years, this was my first time with an online bank I hadn't heard of before. After checking reviews, I moved forward. Austin was very helpful, answer emails quickly and responding over the phone when necessary. He helped alleviate my concerns and did a great job answering questions! I would definitely repeat the experience!
Business response:
The online process can be a little scary, I totally understand. Thank you so much for allowing me the opportunity to help with your home loan needs. I very much value your time and am ever here if yourself or someone close needs assistance.
I am really impressed with the way James approached my refinance options, always looking after my interests, providing guidance and advising, not rushing to lock the rate. He even advised in an instance to wait based on the market dynamics there may be a chance rates may go down. He earned my trust and I refinanced all 3 of my properties over 6 months’ time frame with James . I am extremely happy and I will always call James for any future mortgage /refinance advise.
We highly recommend Jesse! Not only is he very easy to talk to but he is also patient while walking us through each of the options and steps. He was very clear on what to expect and when. His estimates on fees were accurate and here were no surprises. He also followed up with us directly throughout the process. We really appreciated working with him and his team, they made the procees so smooth and easy!
Renee Sanders was our lender at Watermark and we couldn't have been happier with our experience. Renee was always responsive and followed-up on any questions and provided detailed instructions and explanations when needed. We had many lenders contacting us to re-finance our home and we are so glad we chose Watermark! They honored the rates and made the whole process as seamless as possible. We highly recommend their service and would not hesitate to use Watermark in the future! Thank you!
I worked with Robert Glass on my home refi and had an excellent experience. The loan closed right on time with no drama or surprises of any kind. Rob kept me updated along the way and was prompt in asking for all the documents the underwriters needed. Additionally, Watermark was offering the best rate I could find at the time. Would absolutely work with them again. Thank you! -Matt
Jason is simply the best. We decided to refinance due to the great interest rates and the minute we called Jason he was on top of it making sure we took care of our task list and his team took care of their task list as quickly as possible. If we had questions, Jason quickly made himself available for a call and explained everything in a way we could understand. He locked us in at a great rate and the signing process was smooth and easy. We couldn’t have asked for a better experience or person to work with.
Jessie Nelson worked very hard for my business. I wrote an extensive review on Bankrate.Com. During the process of deciding where to get my loan, I put Jessie to the test asking him every question I could think of the to make sure I could trust him and his company to give me the best deal. Jessie was quick to respond even on the weekends. I was not expecting answers until Monday but Jessie was there it seemed like 24 hours a day.
I have had a few mortgages with Watermark. I was lucky enough to get Amanda Blankenship for the 1st one, and I have reached out to her for every one ever since. She is absolutely fantastic. I agree with another reviewer that if I could give her 10 stars I would. She makes the process quick and painless!!
Alex made our refinance quick and easy. We got a great rate and closed early. He was quick to answer any questions and kept me up to date with the progress of the loan without overloading my inbox. I would use this company again.
Frequently asked questions about Watermark Capital, Inc.
How is Watermark Capital, Inc. rated?
Watermark Capital, Inc. has a 5 star rating with 2,408 reviews.
When is Watermark Capital, Inc. open?
Watermark Capital, Inc. is closed now. It will open on Monday at 8:00 a.m.