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16500 Bake Pkwy, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lance was amazing throughout my refinance process. He was extremely responsive to all of my many questions, and took the time to truly understand my situation to provide me the right loan at a very competitive rate. He exceeded my expectations every step of the way!
Lance and his team made every step of refinancing so easy and painless. They communicated every step of the way and were readily available by email and phone. Lance was professional and personable. Most important to me was there was no double talk; everything Lance said is what stayed true throughout the process. Their online system was super easy to use and intuitive - we completed the process entirely from my computer, uploading documents and providing signatures. The entire process was finished and closed in twelve calend... read more
I’ve used Brian for multiple purchases over the years and he’s always been very upfront and honest about the costs. He is responsive and answers any questions you may have during the process. He offered me a very competitive rate, and he was on top of every task that came up during the process. I’ve referred him to a few friends and family members and they have all raved about how great Brian is to work with.
Business response:
Thanks, Adan. Happy to help you again!
With just a few phone calls and on-line assistance, Jesse got us our loan in record time. We were very pleased with the rate that was offered and the ease of using Watermark's website.
Business response:
Hello Jim. Thank you for the kind words, it was a pleasure working with you on your refinance. Please do not hesitate to reach out if I can help you or anyone you know out in the future. Thank you again and take care.
This is the quickest and easiest loan we have ever done! We are so happy that we chose Watermark and had Charles Newsome and his team handling our loan. They were outstanding! Charles always answered any questions we had immediately and kept us informed on where we were in the process. Everything went smoothly from beginning to end. Things could not have gone better. We would highly recommend Charles and Watermark to anyone considering a new mortgage or refinance loan!
I was working with another lender and costs were higher. I was lucky to get in touch with Austin. The refi process was smooth and fast. Only 3 weeks as promised by Austin, he always answered my emails with any questions or concerns that I had in a prompt manner and explained everything I needed to know. I will reach out to Austin any time I purchase or refi again and again.
Business response:
Olivia! It was such a pleasure to work with you again, thank you for your continued trust. I hope you know I am always just a phone call away!
Noreen was knowledgeable, fast and always available to answer all questions. She coordinated the whole process with my agent and the title company. She kept me updated and I did not have to chase her. The process was easy and fast and I could have closed 2 weeks earlier !! Awesome experience. Thanks Noreen.
Business response:
Thank you for your Awesome review!
Although I have refinanced several times over the years, this was my first time with an online bank I hadn't heard of before. After checking reviews, I moved forward. Austin was very helpful, answer emails quickly and responding over the phone when necessary. He helped alleviate my concerns and did a great job answering questions! I would definitely repeat the experience!
Business response:
The online process can be a little scary, I totally understand. Thank you so much for allowing me the opportunity to help with your home loan needs. I very much value your time and am ever here if yourself or someone close needs assistance.
I am really impressed with the way James approached my refinance options, always looking after my interests, providing guidance and advising, not rushing to lock the rate. He even advised in an instance to wait based on the market dynamics there may be a chance rates may go down. He earned my trust and I refinanced all 3 of my properties over 6 months’ time frame with James . I am extremely happy and I will always call James for any future mortgage /refinance advise.
Watermark Capital, Inc. has a 4.7 star rating with 2,806 reviews.
Watermark Capital, Inc. is open now. It will close at 6:00 p.m.