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Watermark Capital, Inc.

5.0
  • Irvine, CA

About this business

Watermark Home Loans’ vision is to lead the industry through providing quality customer service, setting the standard for professional ethics, and delivering the best financial options to each client. Watermark Home Loans strives to provide complete customer satisfaction and treat each client with the respect, integrity, and communication they deserve. 

Location details

100 Spectrum Center Dr, Ste 520, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.02,408 reviews
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user719571's profile image
user719571 
5 years ago

We worked with Brock and he blew us away in terms of always being available and helpful. We were first time home buyers and he walked us through line by line on every item and helped us to get the best rate possible. We shopped around and his rates couldn't be beaten! Thanks Brock! 

Business response:

Thanks Emilee! Great teamwork! Got it done, and quickly. Thanks for being so helpful during the process. All the best and congrats on the new house! 

bailey c hsu's profile image
bailey c hsu 
5 years ago

We would like to recommend my loan officer Jesse Somberg. Jesse makes the whole loan process so simple and easy. Jesse works very hard for you and he is very responsive regarding all our inquiries. We are so happy that we used him and he helped us close our dream home. 

kevinuy0's profile image
kevinuy0 
5 years ago

Interest rates dropped suddenly right as our offer was accepted and the lenders we were working with wouldn't lower their rate as it was already "locked". With not a lot of time left, we took a chance with Watermark Home Loans and it was the best decision we could've made. Not only were we able to secure a lower interest rate but we had the pleasure of working with Brock Hicks. Brock was knowledgeable, responsive, and always kept us up-to-date on how the loan was proceeding and what the next steps were. With not a lot of tim... read more

Business response:

Hi Kevin, thanks for the review. Congrats! Glad things went so smoothly and quickly. All the best. 

jlee3025's profile image
jlee3025 
5 years ago

Philippe was great to work with. Very responsive and went above and beyond to help with the loan process. Their rates are also very competitive. I initially picked this company for their low rates and fees. But, their service was top notch as well. 

Business response:

Jong, it was a pleasure to assist you with your purchase and as always I am ready for your next investment. Great customer to work with 

RaulHernandez53's profile image
RaulHernandez53 
5 years ago

Worked with Jesse and he was hopefully and easy to work with, got my loan prepared and funded very quick. He was also helpful in any and all questions I had, definitely recommend him👍🏽 

david cole66's profile image
david cole66 
5 years ago

Philippe was immediately helpful and supportive. We took care of all necessary steps, with care, in a very reasonable time frame. He helped save me money, and was positive and encouraging. 

Business response:

David, thank you for entrusting me with your refinance. it was quick and clean because we received everything from you in a timely manner which allowed such a great approval. Well done and never hesitate to contact me with any questions 

zuser20160612110659250's profile image
zuser20160612110659250 
5 years ago

One of the best customer service experiences I have had in a long time. Philippe helped me understand all my refinance options from day one and remained in touch with status updates almost on a daily basis. His expert advice was greatly appreciated throughout the process and I could not have been happier with how well he managed the process from start to finish, while making sure I understood and felt comfortable with every step of the way. I highly recommend Watermark for anyone looking to refinance their home and don't for... read more

ali tabei's profile image
ali tabei 
5 years ago

My mortgage experience with Brock Hicks was really great. Everything was smooth, very well explained and clear. Brock is very quick to respond to text/email/phone calls. He explains every detail patiently and does his best to get the client a loan with best possible conditions. 

Business response:

Congratulations to you and your family. Keep in touch! Thanks for the kind words, it was a pleasure working with you. 

user476149's profile image
user476149 
5 years ago

Fantastic purchase transaction! I was looking for a great rate and my real estate agent was nervous for me to use someone other than her preferred provider. However after talking with Dylan Bobo she was put at ease and the entire process could not have gone any smoother. Even though I had a great rate from them, Dyllon actually called a couple of weeks before closing and said that they were floating my rate down because rates have improved. Even though the business is in California and I was purchasing on the East Coast they... read more

Frequently asked questions about Watermark Capital, Inc.

How is Watermark Capital, Inc. rated?

Watermark Capital, Inc. has a 5 star rating with 2,408 reviews. 

When is Watermark Capital, Inc. open?

Watermark Capital, Inc. is closed now. It will open tomorrow at 8:00 a.m.