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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
971 North Gilbert Road, Suite 216, Gilbert, AZ, 85234, United States
Get directionsWeekday | Schedule | Status |
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Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Nathan is very professional and puts one in the comfort zone whether on phone or in person. Does not hesitate to take the time to answer any questions one may have about the processes. Always prompt with the answers to any questions. As we were under an aggressive closing date Nathan and his assistants did everything to assist in making it happen. I would certainly work with Nathan on any future projects. We feel confident in referring him to family and friends. E&H
Business response:
Thank you for taking the time to write this review, Phantom! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Nathan and his team.
Nathan and his team work tirelessly to make dreams happen! I've used them to purchase 3 homes within 5 years and they always get it done, at a great rate, and reasonable closing costs. Communication is top notch and Nathan has personally called me from his cell on vacation to meet timelines. Thank you isn't enough! We LOVE our new home and closed on time thanks to all the hard work put in by everyone on the Jensen team!!
Business response:
Thank you for taking the time to write this review, Cortnie! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Nathan and his team.
The thing I loved about Nathan was his willingness to answer as many questions as I threw at him. His knowledge of the market and interest fluctuation was just what we needed. He was friendly and extremely helpful with the process and helped me understand so much about it. He and his team at Waterstone were on top of every detail. I couldn't have asked for a more painless loan process. I owe him a huge debt of gratitude.
Business response:
Thank you for this review, Allan! We know how many questions pop up throughout the loan process, that's why communication from an experienced loan originator is key. It sounds like Nathan and his team went above and beyond, providing answers to all your questions. This recommendation means the world to Nathan, his team, and all of us at Waterstone Mortgage. Thanks again.
We were highly satisfied with Nathan's great service and attention to detail. Communication was solid every step of the way. We highly recommend using Nathan for all your current or future mortgage needs.
Business response:
Thank you for this glowing review, Pjolguin! We're ecstatic you had such a wonderful experience with Nathan. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
This is the 2nd loan we have worked on with Ben and his team. We are repeat clients because this team keeps you informed throughout the entire process, have an easy to use platform for doing a majority of the loan online, and exhaust every resource they have to get us the best terms possible. Highly recommend to all of our friends and family.
Business response:
Thank you for taking the time to write this review, Chase! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Ben and his team.
Working with Nathan and Waterstone was a breeze. We recently completed a home refinance with a major, national mortgage company and that process took much longer, and was much less efficient than working with Nathan. He was well organized and kept us moving along. We did not have to repeatedly turn in the same documents over and over and because we moved through the process quickly we didn’t have to continually turn in newer documents.
We just closed on our re-fi. Nathan and his Team of experts made it such an easy process. He presented options for us and he let us know when the interest rate was at its lowest allowing us to lock in to a FANTASTIC rate! We couldn't be happier!
As first time home buyers Nathan helped us get pre-approved, get an FHA loan, down payment assistance program and kept in contact throughout the whole process. Any questions we had were answered immediately. Would definitely recommend to anyone new to the home buying process as well as anyone looking to buy a home!
Business response:
Thank you for this review, Luz! We know how many questions pop up throughout the loan process, especially when you are buying your first home, that's why communication is key. It's sounds like Nathan went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again!
Worked with Ben for multiple properties and has been the easiest and most knowledgeable lender I’ve ever had the pleasure of working with, I would not go with anyone else. Trust me he is the best.
Business response:
Thank you for this glowing review, Cory! We're ecstatic you had such a wonderful experience with Ben. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Waterstone Mortgage Corporation has a 5 star rating with 602 reviews.
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 8:00 a.m.