This profile has been claimed by the business owner or representative.
Waterstone Mortgage Corporation
- Mortgage Lenders
- Eagle, ID
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
Location details
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gwen provided great service to us during our loan process and is especially knowledgeable when you don’t have a straight-forward situation and need to get creative. We very highly recommend her and wouldn’t use anyone else, if we ever decide to buy again!
Business response:
We appreciate you taking the time to write this review and appreciate your recommendation. Gwen's industry knowledge helps make unique situations like yours, easy and stress free. We hope you are enjoying your new home!
From the first call with Gwen, we knew we were in great hands. Throughout the entire process Gwen was so responsive and efficient. She went above and beyond in every way and answered every question we had. She even helped us with random first-time homebuyer questions. By the time of closing Gwen was more than just our Loan Originator, she was our friend! We cannot recommend her enough and will be sure to reach out to her again in the future as well recommend her to our friends and family!
Business response:
Thank you for taking the time to write this review. Having a responsive loan originator, who goes above and beyond during the loan process, makes all the difference! We love hearing that your first homebuying experience went great thanks to Gwen. We do hope to work with you again in the future and hope you are enjoying your new home! Congratulations, don't be a stranger!
Gwen Swain was the best Loan Officer I've ever had the pleasure to deal with..She was always available..always informing us of what we needed..and giving us the step by step information on our loan and the processing of it. My Realtor thought she was the greatest also.
Business response:
We are so glad you had a great experience working with Gwen. Open communication is key during the loan process and it's something we pride ourselves on, here at Waterstone. We hope we have the chance to work with you again in the future!
Very timely answers with questions once she recieved all my paperwork she gave me a closing date and it never got pushed back! She was there with any questions i had and very honest
Business response:
Thank you for the review. Timely communication throughout the loan process is a must, if a loan is going to close on time. We are so glad Gwen was there every step of the process to answer any questions and that your refinance transaction closed on time, without any issues.
Gwen did a great job helping us get financing on a difficult property. Everything went super smooth from start to finish. I would recommend her to anyone looking for a lender.
Business response:
Josh, thank you so much for writing this review. We appreciate the recommendation and hope you choose to work with Waterstone Mortgage again, with any of your future homebuying or refinancing needs. We hope you enjoy your new home.
She was great. Always maintained open communication with us and got all of the paperwork done super fast. She was fun to work with and she was always making sure that we understood everything and knew what it would all cost in the end.
Business response:
Thank you for taking the time to write this review. Open, consistent communication is a necessity throughout the loan process. When you have a loan originator who provides excellent communication and explanation, it makes things that much easier. We hope you enjoy your new home. Congratulations!
Gwen was a wonderful part of our buying experience! She was always very prompt, knowledgeable, and kind. She even delivered a precious baby and was STILL in fantastic comminication the days leading up to the delivery as well as the days immediately following. She was very commited to serving us, and we appreciated her relentless desire to always keep our transaction at the top pf her priority list! We would recommend Gwen to friends and family in need of a qualified mortgage professional in a heartbeat!
Business response:
Kim, thank you for the review. Having a dedicated and professional loan originator by your side really makes all the difference. We are so glad Gwen was such a wonderful part of your loan process and made your experience a great one. We truly appreciate your recommendation and hope you enjoy your new home.
Gwen is so good at her job! We called her skeptical about our ability to purchase a home, but wanted to see where we were at. Not only did she find a perfect loan option for us, she helped us close in a matter of weeks! Gwen was in contact with us daily and guided us through the entire process. She became not only our loan originator, but a friend. We LOVED working with Gwen!!! Thank you for helping us purchase a home and make our dreams a reality!
Business response:
Thank you for the review, Jessica. We agree, Gwen is a rock-star! Having not only a great loan originator by your side but a friend, throughout the loan process, makes everything that much easier. We are so glad that Gwen helped make your dreams a reality. Congratulations on your new home!
Our experience with Gwen Swain was amazing. She was extremely knowledgeable, highly responsive and went above and beyond to deliver a superior client experience.
Business response:
Thank you for the review. We love to hear when our customers receive exceptional service during their loan process. We are so glad Gwen exceeded your expectations and was able to get you into your new home. Congratulations.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 406 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.