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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we'r... read more
1396 East Iron Eagle Drive, Suite 100, Eagle, ID, 83616, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Thank you to Gwen Swain for making buying a home so easy. She was always available to answer questions and made me feel comfortable. I highly recommend here to anyone thinking of buying in Idaho. She even gives you a sweet little gift at signing. I loved it!
Business response:
That's great to hear! We're glad you had an amazing loan experience with Gwen. We agreed - she's a great communicator and can always put her clients at ease! Enjoy your new home.
Gwen is amazing! My husband and I are first time homebuyers and bought a home from out of state. We didn’t know where to begin. We are so fortunate to have met Gwen to help us get into our perfect home! She is very knowledgeable and made the entire process go smoothly. She was very patient and answered all of our questions. We highly recommend Gwen!
Business response:
Jackie, what an amazing review for such an amazing loan originator and person! We know how stressful the mortgage process can be,not to mention the added stress of moving from out of state. We are happy to hear Gwen made the loan process smooth and easy for you. We hope you are enjoying your new home in Idaho! Congratulations.
Absolutely amazing with Gwen. As a first time homebuyer the process is already unknown. She walked us through each and every step. Step by step until closing. We closed today and got the keys to our home! I will send anyone needing a lender her way, and I myself will always return to Gwen when a home loan is needed! Thank you so much Gwen!
Business response:
Kaleigh, thank you for taking the time to write this review. We are so happy to hear that your first homebuying experience went amazing, thanks to Gwen. We appreciate any referral you send our way and hope you are enjoying your new home. Congratulations!
We used Gwen for our mortgage on a new home purchase. We would use her again in a heartbeat! Gwen excels at coming up with creative solutions to atypical situations. She is responsive and available, and her attentiveness and calm demeanor decreased the stress we felt in an inherently stressful process. We would highly recommend her to anyone who needs financing to make their dream home happen!
Business response:
Wow, thank you for this outstanding review. Making the homebuying process a streamlined and positive experience for our customers, is one of our top priorities. We're glad that Gwen was able to take the stress out of the loan process. We look forward to working with you again, should you have future homebuying or refinancing needs.
Gwen did an amazing job with helping my wife and I get our family into our dream home. I am very familiar with the real estate industry, and I know an amazing lender when I see one! She even showed up to our closing that was off site, not at a title company to accommodate my wife and I's crazy work schedule. If you are looking for a great lender that will take care of you like family, I highly recommend Gwen Swain!:)
Gwen was amazing throughout the entire process. She answered all the question I had and made the entire process a lot easier. She goes out of her way to help her clients.
Business response:
Christian, thank you for this review. Gwen is amazing outside of the loan process as well. That is why we are so lucky to have her as part of the Waterstone team. We hope you are enjoying your new home, thanks again!
Gwen was great to work with and connected with us after hours when we first started the process and whenever we had questions!! She explained everything so we could understand and was always on top of it!! We had to wait awhile and she made sure to check in while we waited!!! She is a rockstar at what she does and I will definitely use her in the future and recommend her to everyone we know!!!
Business response:
Nelson, we agree Gwen is a rock star! We're glad you had an enjoyable first homebuying experience with her. We hope you are enjoying your new home and look forward to working with you again, should you have future homebuying or refinancing needs. Thanks again and congratulations.
Gwen took her time to find which loan would work for us. We went through several scenarios either VA or conventional for several different houses. Gwen always had a great attitude and was willing to work with us and help. She also responds to emails and phone calls immediately. We love her!
Business response:
Bonnie, thank you for taking the time to write this review for Gwen; we love her too! A communicative loan originator makes the loan process so much easier. We hope you are enjoying your new home, thanks again!
Gwen made this process so smooth. It was minimal stress, and she kept us informed on every step and what we could expect to happen. She was very honest and helpful with all my questions.
Business response:
Thank you for this review. Smooth and stress free is how the loan process should be. We're thrilled your first homebuying experience went so well, thanks to Gwen. Congratulations on your new home!
Waterstone Mortgage Corporation has a 5 star rating with 410 reviews.
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.