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West Park Senior Living

4.5
  • San Dimas, CA

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Location details

801 Cypress Way, San Dimas, CA, 91773, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
4.5279 reviews
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Daughter-in-Law's profile image
Daughter-in-Law 
12 years ago

It's wonderful! Of course the value is relative to the income of the person. It's expensive I think, considering the retirement that people have but for the money the care is good. It's good that my mother-in-law is mobile so she doesn't really need a lot of care right now but if she needs care it is available so that's good. It works out very well. There are plenty of activities and that's what we were looking for. I have recommended it to a lot of other families that I know. I think from what I know, my MIL only has one co... read more

Business response:

Thank you for your review! 

steve d's profile image
steve d 
12 years ago

My Dad moved into Atria Rancho Park at the start of October. Over the the better half of those three weeks my Dad, who came into Atria very depressed, unhappy. He had almost stopped eating, surviving on Insure and other meals in a can. He is now eating at the three meals Atria offers each day. Also, when he arrived, he was being pushed in a wheel chair. Again, he now is just using a walker for balance and is on his own again. The atmosphere at Atria, I think is one of the primary reasons for this. Their staff works very hard... read more

Business response:

Thank you for your review! 

Frye's profile image
Frye 
12 years ago

My parents went in as assisted living but my mother is kind of marginal, she can do stuff, but I don't think they checked in on her enough. When she came home she had pressure ulcer on her feet which means she stayed in the bed too many days. Even with assisted they need to check and make sure they get up and not stay in a bed all the time - that's why it's assisted. Other than that everyone was very nice and everything was good. My parents were there for respite for a month and for her to come back with pressure ulcers afte... read more

Business response:

Thank you for your review, and I apologize for the issue your mother experienced at our community during her respite stay. Our staff encourage residents to participate in the more than 200 activities and events planned each month and to be generally active. We also respect their need for privacy and time to themselves, but family members are usually notified if the resident does not wish to get out of bed for days at a time. We would like to discuss this with you further if you are willing. Please contact our community direc... read more

Tony's profile image
Tony 
12 years ago

Their staff is just excellent and they've been great with us. They call us for anything we need. When we leave we know that my mother-in-law is in good hands. It's been 3 weeks that my mother-in-law has been there and we are just very happy about what's happening there. 

Business response:

Thank you for your review! 

Satisfied Customer's profile image
Satisfied Customer 
12 years ago

(Activities Not Rated) The people at Atria were alert and friendly. The residents seem to be upper middle class which is what our loved one is used to being around. They offer a higher level of care. The community is really pretty and really a higher class type of community. The size of the studio was bigger then the previous community for about the same cost. The staff has been very cooperative during the move in. They are providing transportation and seem like they really take care of the residents. 

Business response:

Thank you for your review! 

Arleen's profile image
Arleen 
12 years ago

We chose it because it was a warm and welcoming community. My father has lived in this area for the majority of his life so he was able to stay in the neighborhood. Patty is just wonderful and everyone on the staff is just so nice. The only issue we have had is when he first got to Atria he was seated by an employee and then a resident came up to him and told him he was in her seat although there is no assigned seating. That is about the only issue we have had but everything else has been great. I would recommend them in a m... read more

Business response:

Thank you for your review! 

A Place For Mom Customer's profile image
A Place For Mom Customer 
12 years ago

Great location beautiful area, wonderful staff, very clean and great food. Can't ask for anything more. 

Business response:

Thank you for your review! 

Tracy's profile image
Tracy 
12 years ago

The staff is very happy and pleasant seems like no one is in a bad mood. I like the demeanor of the staff they seem to really have passion for what they do. The care services they offer are great they really go above and beyond. They offer lots of activities and keep the residents busy if they chose to participate. I was there for Father’s Day and they had a perform come in and sing covers of songs, which was really fun, both my father and I enjoyed it. From the moment we stepped into Atria’s lobby it was warm and inviting, ... read more

Business response:

Thank you for your review! 

A Place For Mom Customer's profile image
A Place For Mom Customer 
12 years ago

The best of all we saw. Laurie was very well-prepared for our visit with a complete tour, introductions to staff and other residents. We had lunch at a table she arranged ahead of time. The building was clean and well-maintained. The rooms were lovely, with a balcony and accommodations for pets. Laurie made some concessions on price, making it very doable for my mother. It is most likely the place she will go when the time comes. 

Business response:

Thank you for your review! 

Frequently asked questions about West Park Senior Living

How is West Park Senior Living rated?

West Park Senior Living has a 4.5 star rating with 279 reviews. 

When is West Park Senior Living open?

West Park Senior Living is open now. It will close at 6:00 p.m.