West Park Senior Living

Anonymous 

on AplaceForMom

9 years ago

Everything seems to be going okay since my mom has been at ATria Rancho Park. There are a little bit of cumminication problems. But overall the staff tries to be customer friendly. They did recently say she has dimentia, and that made the premium go up. But I am taking her to a different doctor for evaluation/diagnosis. The community does offer activities but my mom does not participate, I wish she would and hopefully down the road she will. She loves the food! She will call me and tell me how delicious a meal was. I think i... read more

Anonymous 

on AplaceForMom

9 years ago

I do not know a lot about the activities there because my mom does not participate in them. They do offer a lot. Everyone is super there. I love the friendliness and helpfulness of the staff and it is outstanding. 

Colleen 

on AplaceForMom

9 years ago

We checked out several communities before choosing this one for my mom. They have a friendly helpful staff, good food and most of all happy active residents. My mom has been there a week and already gone to stretch class and making new friends. What I first noticed was how peaceful it is, trees, birds.. No street noise. My mom is happy there and that is what matters. 

Anonymous 

on AplaceForMom

9 years ago

The staff here is very helpful and attentive. The facility is always clean and the other residents are very nice. There are quite a few activities for the residents to get involved in if they so choose. The food is good here too. 

Anonymous 

on AplaceForMom

9 years ago

Overall I think it is a good place for my dad. We're very happy there. In terms of improvement, I don't think there is anything they can improve right now. 

Anonymous 

on AplaceForMom

9 years ago

At Atria Rancho Park things have been really pretty good. Mom and dad are still adjusting. Patty, the sales person is very nice and friendly. Hearing from mom and dad they are super friendly when they want to get you in there. Once you get in they aren't as far as the upper management people. One thing mom and dad had a problem with was going to the dining area. They would like to sit where they want to sit. One waitress wanted them to sit in a certain place. They just aren't ready for that kind of treatment. They are still ... read more

Anonymous 

on AplaceForMom

9 years ago

The staff at Atria Rancho Park is very attentive. The only thing I would say that needs improving is they need more vegetarian options for meals. Overall in general she is enjoying her stay. It has been a good experience. 

Anonymous 

on AplaceForMom

9 years ago

They went out of their way to help us and worked with the hospital and the insurance company to get information. They were good at following up and definitely went above and beyond other facilities, that I have talked to before. The place was exceptionally clean and the staff was very friendly and very professional and went beyond what other places did. 

Anonymous 

on AplaceForMom

9 years ago

We really like it. We are very happy with Atria. They do the best in the dining room, the food choices are very good, very tasty and well prepared. The housekeeping is very good. I think they do a really good job of trying to encourage, and get the resident to participate in the activities or events. They are respectful if you don't want to and they will even take your food up to you, if need be. Occasionally we don't get as quick of a response as we want, but generally they are there within about 10 minutes. They were prett... read more