West Park Senior Living

Anonymous 

on AplaceForMom

10 years ago

At Atria Rancho Park things have been really pretty good. Mom and dad are still adjusting. Patty, the sales person is very nice and friendly. Hearing from mom and dad they are super friendly when they want to get you in there. Once you get in they aren't as far as the upper management people. One thing mom and dad had a problem with was going to the dining area. They would like to sit where they want to sit. One waitress wanted them to sit in a certain place. They just aren't ready for that kind of treatment. They are still ... read more

Anonymous 

on AplaceForMom

10 years ago

The staff at Atria Rancho Park is very attentive. The only thing I would say that needs improving is they need more vegetarian options for meals. Overall in general she is enjoying her stay. It has been a good experience. 

Anonymous 

on AplaceForMom

10 years ago

They went out of their way to help us and worked with the hospital and the insurance company to get information. They were good at following up and definitely went above and beyond other facilities, that I have talked to before. The place was exceptionally clean and the staff was very friendly and very professional and went beyond what other places did. 

Anonymous 

on AplaceForMom

10 years ago

We really like it. We are very happy with Atria. They do the best in the dining room, the food choices are very good, very tasty and well prepared. The housekeeping is very good. I think they do a really good job of trying to encourage, and get the resident to participate in the activities or events. They are respectful if you don't want to and they will even take your food up to you, if need be. Occasionally we don't get as quick of a response as we want, but generally they are there within about 10 minutes. They were prett... read more

Anonymous 

on AplaceForMom

10 years ago

Atria Rancho Park is a very nice place, overall! The staff here is exceptional! They are very friendly, accommodating, and professional, and they really went out of their way to try and help my loved one feel at home. I've seen quite a few senior communities, and I would highly recommend Atria Rancho Park! 

Anonymous 

on AplaceForMom

10 years ago

The Atria Rancho Park is a pretty nice place. My loved one has been here for about a month. The staff is friendly. They take the time to say Hi. They know everybody by name. I would say that the assisted living has a little bit to be desired. I feel like there should be more assisting. The food is good. The parking is fine. Overall, this is a pretty nice place. I would recommend the Atria Rancho Park to anyone. 

Anonymous 

on AplaceForMom

10 years ago

I think the activities is one area they could improve on. Everything else is pretty good. I would recommend the Atria Rancho Park to my friends or to anyone looking for a nice community. The facility is very clean. The staff has been very friendly and welcoming. I can't rate the care services because my loved one is in independent living. It is not applicable. Overall, it was a pretty good experience. 

Anonymous 

on AplaceForMom

10 years ago

They are really extremely friendly. I am very appreciative of how understanding they are when my dad is not in a good mood for the day. They call me and we collaborate together and work through it towards the best solution. I am happy to have my father there at Atria Rancho Park and would highly recommend them. 

Anonymous 

on AplaceForMom

10 years ago

The staff is very friendly. They have good entertainment and good meals. The Atria Rancho Park is a nice community. Everyone seems to be very friendly. My mother is happy here. She is also comfortable.