West Valley Post Acute

Dave B. 

on Yelp

8 years ago

One of the better facilities I've seen, very clean I must say. Staff is very friendly and accommodating. Patient care is always top priority and the rest just falls in place. Food is always great, and the kitchen staff is always kind and friendly. The administrative team is very knowledgeable, and were able to answer any questions I had. Most importantly, they care! Highly recommend this facility to anyone in search of one in the valley. Thanks again to the entire team! 

David S. 

on Yelp

8 years ago

As an outside provider that has worked with this facility for many years, I would like to take this opportunity to thank the entire STAFF for making West Valley a great work environment. The staff's dedication, professionalism, compassion and caring are what make West Valley stand out. They make my job easier and always enjoyable when working with the various patients in the building. The residents have frequently expressed to me how the various members of the staff will take personal interest in them, really listening to ... read more

Jo J. 

on Yelp

9 years ago

I brought my Dad here back in October 2016 after touring several nursing homes. This place had a good vibe in comparison to the other nursing homes I visited. Its not easy bringing a parent to a nursing home and it can be one of the hardest experiences a family can go thru. But Zaldy and his staff helped the family so much during the duration of my fathers stay. The place was very clean, the food was good and nutritious and there is a little garden out in the back. They had a nice Halloween party which helped everyone f... read more

Jennie H. 

on Yelp

9 years ago

Recently, my grandparents got unhealthy so I decided to send them both here. The staff is very kind and nice and they make sure to keep my grandparents happy :) the food is excellent and the place is also very sanitary. They wash my grandparents clothes and take them showers every few days. They are always nice to visitors and bring a very good vibe whenever I visit this place. If you or a loved one is considering to send them to a nursing home, I really recommend this place! 

Sheree J. 

on Yelp

9 years ago

I was very taken by the caring, concern and love at this facility. My husband was there and for the most part, I felt the nursing staff,CNA's, Physical and Occupational Therapists as well as Administrators and a wonderful Marketing director all took a personal interest in him! Also the social workers and recreational staff were very kind and helpful! 

Jean S. 

on Yelp

11 years ago

West Valley Health Care Center is a wonderful, positive facility with many caring staff. My mother was there for many years and was well tended to by the caring and compassionate staff members there. They decorate for every holiday and have regular outings with transpiration provided. I would recommend this faculty to anyone looking for quality and compassion for their loved one. 

Amir H. 

on Yelp

3 days ago

I am extremely disturbed by what I witnessed at this facility. I brought my mother here after knee surgery expecting a safe, supportive environment focused on rehabilitation and recovery. Instead, I checked her out because I did not feel comfortable leaving her in their care. From our experience, the environment did not feel focused on helping my mother regain her independence. We were told she would not have a walker readily available and that staff would not assist her with getting up to use the bathroom. The apparent sol... read more

Alina B. 

on Yelp

3 weeks ago

I am extremely disappointed with the customer service I received from the front desk at West Valley Post Acute, specifically from Karen. Her behavior over the phone was rude, unprofessional, and completely unacceptable. She spoke over me and raised her voice, and unfortunately, this is not the first time I have experienced this kind of attitude from her. I was considering referring a patient to this facility, but after this experience, I have decided not to do so. When healthcare professionals are considering where to refer... read more

Miri A. 

on Yelp

8 months ago

I wasn't happy at all my dad was there he got sick, he fell, they don't have enough stuff to take care of all the patients that they have. He ended up at the hospital twice while being under their care not because of the condition he went in the first place it's because of the lack of care that they had over there. Was very disappointing .