West Valley Post Acute

David S. 

on Yelp

8 years ago

As an outside provider that has worked with this facility for many years, I would like to take this opportunity to thank the entire STAFF for making West Valley a great work environment. The staff's dedication, professionalism, compassion and caring are what make West Valley stand out. They make my job easier and always enjoyable when working with the various patients in the building. The residents have frequently expressed to me how the various members of the staff will take personal interest in them, really listening to ... read more

Jo J. 

on Yelp

9 years ago

I brought my Dad here back in October 2016 after touring several nursing homes. This place had a good vibe in comparison to the other nursing homes I visited. Its not easy bringing a parent to a nursing home and it can be one of the hardest experiences a family can go thru. But Zaldy and his staff helped the family so much during the duration of my fathers stay. The place was very clean, the food was good and nutritious and there is a little garden out in the back. They had a nice Halloween party which helped everyone f... read more

Jennie H. 

on Yelp

9 years ago

Recently, my grandparents got unhealthy so I decided to send them both here. The staff is very kind and nice and they make sure to keep my grandparents happy :) the food is excellent and the place is also very sanitary. They wash my grandparents clothes and take them showers every few days. They are always nice to visitors and bring a very good vibe whenever I visit this place. If you or a loved one is considering to send them to a nursing home, I really recommend this place! 

Sheree J. 

on Yelp

9 years ago

I was very taken by the caring, concern and love at this facility. My husband was there and for the most part, I felt the nursing staff,CNA's, Physical and Occupational Therapists as well as Administrators and a wonderful Marketing director all took a personal interest in him! Also the social workers and recreational staff were very kind and helpful! 

Jean S. 

on Yelp

11 years ago

West Valley Health Care Center is a wonderful, positive facility with many caring staff. My mother was there for many years and was well tended to by the caring and compassionate staff members there. They decorate for every holiday and have regular outings with transpiration provided. I would recommend this faculty to anyone looking for quality and compassion for their loved one. 

Miri A. 

on Yelp

4 months ago

I wasn't happy at all my dad was there he got sick, he fell, they don't have enough stuff to take care of all the patients that they have. He ended up at the hospital twice while being under their care not because of the condition he went in the first place it's because of the lack of care that they had over there. Was very disappointing . 

Bonnie .. 

on Yelp

5 months ago

Having had to spend 7 weeks rehabbing from a pelvic fracture there, my experience was a nightmare. Very uncomfortable rubber bed and pillow, loud reverberating noise throughout the hallways constantly, I was attempted to be given a wrong rx, 3am room checks for noisy ice water refills, dirty bathroom, 30 to 50 minute wait for pain med request, food was beyond gross, no doctor check ins, rn overdosed a rx. not understanding the difference in the percentage, But the physical therapists were great. 

Jennifer G. 

on Yelp

a year ago

At 1st I really liked this place and I still like a few of the staff but overall not very pleased. My dads been here for a month now and he's getting worse rather than better. And depending on the cna responsible that day for him he may stay in a dirty diaper for hours . Whenever Daunte is on duty and my dad hits the call button his 1st concern is coming to the room turning off the call button and just saying the cna is not available now but they will come later. This really frustrates me because if the call button is turne... read more

Tara V. 

on Yelp

a year ago

Probably not the best place - if you, or someone you love is partially immobile...my visits usually occur around 6-7pm. Definitely changes your mindset of..."one day, this could be me" and end up getting stuck with a caregivers/nurses with a horrible attitude. Scary. At location, except for the receptionist at the front desk (who was extremely nice and very pleasant ) and MAYBE 1 or 2 nurses but other than that, very welcoming at all. The way they treat some of the patients who are immobile...is just heartbreaking. I ca... read more