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Westbury Court Care & Nursing Home

4.8

Assisted Living Facilities
Westbury

About this business

Wellness Assisted Living Facilities

Location details

6 Station Road, Westbury, BA13 3JH, United Kingdom

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4.8113 reviews

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J F

a week ago

Westbury Court provided wonderful care to my mother/grandma. Though her time there was short it was filled with kindness, dignity and warmth. The staff treated her with such respect and compassion ensuring she was cared for, comforted, and made to feel at ease every single day, while giving her the nursing care she needed. We are deeply thankful for the love and dedication they showed during her stay.

Business response:

Thank you for leaving a review for Westbury Court. We appreciate all comments and feedback, and it was our pleasure to care for your loved one.

Carolyn P

2 months ago

The staff here are incredibly kind and caring towards my Mum. It's nice to know that she's safe so well looked after. I honestly don't think I could have found a better place for her! Thank you so much

Business response:

Thank you for taking the time to leave a review for Westbury Court, it is our pleasure to care for your mother.

W C

3 months ago

Mum arrived in May 25 and has settled very well. Loves the homely atmosphere, staff are caring and friendly, feels safe and secure. Enjoys socialising with other residents and joining in with the varied daily activities such as quizzes, arts n crafts, cooking etc. Her lovely clean room looks out onto garden, has en-suite bathroom and we have personalised it with her photographs and ornaments. Her new chapter in her life is now meaningful and happy, thanks to her home environment.

Business response:

Thank you for taking the time to write your lovely review for Westbury Court Care & Nursing Home. We are pleased to hear that your mum has settled in well and enjoys to socialise with other residents. Your feedback and kind words will be shared with the staff team.

B R

3 months ago

My nan's friend has been at Westbury Court for a while now and is still as happy here as she was the day she arrived. My nan has said multiple times that she would happily reside here. Nothing is too much trouble for anyone and the residents always look happy and well kept. There is always lots going on if the residents want to partake in organised activities. The garden is lovely and well used in the good weather, the only thing that could be improved is the garden furniture (which is a bit uncomfortable after a while). All... read more

Business response:

Thank you for taking the time to leave your lovely review for Westbury Court Care & Nursing Home. We are so pleased to hear that your nan's friend is happy here and that your nan would happily reside here too. Your kind words and feedback regarding the activities, care and garden will be shared with the staff team. Warm regards,

C P

3 months ago

Westbury Court was my first choice for dad for months before moving him in. The manager ensured that moving my dad to Westbury Court was a smooth and positive experience. My dad is fully reliant on the amazing team after having a stroke but within days of arriving he was talking, laughing, relaxed and most of all happy. All of the residents are treated like the staffs family, treated with respect and clearly made to feel comfortable. All of the staff are caring and considerate, work as a team and all join in when they can. E... read more

Business response:

Thank you so much for taking the time to leave your review for Westbury Court Care & Nursing Home. It's lovely to hear the improvements your dad has made while being in our home. your positive comments and feedback will be shared with the staff team and knowing that you would recommend our home makes everything worthwhile. Warmest wishes,

A L

3 months ago

The Manager is very supportive, she will action issues pretty much as they arise. Deputy Manager isn't visible on the floors enough. My mother doesn't even know who she is after 5 years of residing there. The home is always very clean and the Head House Keeper goes the extra mile always. The care team work hard and are attentive. Receptionist very supportive and has a lovely professional approach. Nurses need to know more about meds they are administering. Activities needs improvement- not much use of local amenities and gar... read more

Business response:

Thank you for taking the time to leave a review for Westbury Court. All comments and feedback are valuable to us. We appreciate you coming to meet with our Home Manager to discuss your feedback in person and working together with us to enhance our service and care.

D S

5 months ago

Although Dad's stay was short Jan-March 2025. He was very happy & comfortable in his new home. Right from the top, the senior carers, the care assistant & support team were fantastic, supportive, caring & had a great passion for what they were doing. They even made special meals for Dad as he was not eating. We cannot fault the loving care given to Dad in his final months. Thank you from the family.

Business response:

Thank you for taking the time to leave a lovely review for Westbury Court. It was our pleasure to care for your Dad in his final months. We will share your kind words with the staff team.

Susan B

7 months ago

I am very pleased with the way my son is being cared for. The staff are so caring and he never bothers them unless he has to. He laughs with them giving them lots of banter but they then give it back. There's one particular carer that he likes very much, and she treats him like a son. I will never stop praising the home and I tell everyone how good they are. I'm so pleased he was placed there.

Business response:

Thank you for your review, it's great to hear that your son has settled well and bonded with our staff team here at Westbury Court.

N D

7 months ago

My dad was with Westbury Court for 15 months and received excellent care. All the staff treated him with dignity and respect, as well as being caring not just towards him but towards us as a family also. The room and facilities provided everything he needed and were always kept clean and well looked after. I live several hours away and it was very reassuring to know he was in such good care and that the staff were proactively communicating any change in his wellbeing. Towards his end of life the home could not have been more... read more

Business response:

Thank you for leaving a review for Westbury Court, it's wonderful to hear how pleased you've been with our care of your father.