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Westway Ford Parts

3.4

About this business

What are the benefits of using our Ford OEM parts versus an aftermarket part? You'll get a part that is designed to fit your specific make or model. It's meant to survive the wear and tear associated with your unique car, truck or SUV. An aftermarket part might be mass designed to fit multiple makes and models. It might not fit your specific model. Is there a difference between the two? Absolutely. The OEM part has a higher value because it typically does the job that was intended. 

Location details

801 W Airport Fwy, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.4546 reviews
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bruceallen185's profile image
bruceallen185 
3 years ago

I lose upset and miss it by some bought 2017 Ford Focus SEL Hatchback thank lot. I figured application online and trade fail. Time o 

Michie_Odle's profile image
Michie_Odle 
3 years ago

My experience here was horrible. Jessica Herbert was unhelpful and not professional. It was my fault that my car would be over $800 to fix. What was not my fault was the fact that I called to check to see if my car was done on a Friday. The day they said it would be done. I got no call back on Friday or Saturday. I called again to see if it would be done on Monday since I never heard. I finally got a call back on Monday saying that it was done. Guess what, my car was done on Friday. Jessica said she texted me. When I asked w... read more

DaveKTX's profile image
3 years ago

2021-F150 Platinum Sell on July 8th, 2021 - Poor Customer service after purchase, hidden APR - wait and find interest when making first payment after initial told was same as my previous 2018 purchase of 0% -- stuck with now 15,000 in interest... Never kept deals to transfer tech items at time of purchase of truck after promising to switch dash cams from one vehicle to the new truck at local best buy or car toys. Instead removed them from the 2018 truck less than week after sell of car and sold to another customer (No tellin... read more

Baileystilley's profile image
Baileystilley 
3 years ago

HORRIBLE. We agreed on pricing and drove all the way from out of state (8 hours) to finalize and purchase a truck. DAY OF (which is next day after everything was agreed on) they decided to increase the price by 35% ($30,000). ABSOLUTELY RIDICULOUS. Even Ford corporate recommended NOT purchasing at the price. Sales person “wasn’t aware he should share that markup with us.” DO NOT GIVE THEM YOUR BUSINESS. 

CMILLS98's profile image
3 years ago

Horrible experience and waste of our time. Spent two days talking to salesman about a new F450 they had just got in. Day 1 we went to look at the truck and decided we were interested in it, if we could agree on terms. Day 2 we came back with our trade in vehicle and test drove the F450. When presented "the deal", they had added an additional $30,000 to the truck supposedly because it was the only one in the country. At no point during any previous conversations with the salesman was it mentioned there was $30k premium added ... read more

KimberleyORourke's profile image
KimberleyORourke 
3 years ago

I purchased my first vehicle from Westway Ford in June 2021. The truck came with 2200 miles on it. When I asked about the mileage, I was told by my finance person that for each new part they added to the truck, they have to drive it 200 miles to reset some of the functions. The first time I washed and vacuumed the truck, I found beer bottle caps from under one of the seats and other trash and what appeared to be mud-type markings around the windows that I've been trying to rub out. When I lifted the hood to add some wiper fl... read more

unhappy customer's profile image
unhappy customer 
4 years ago

Customer service is nonexistent here! Do yourself a favor and have your car serviced somewhere else! They don't care a thing about their customers. 

Syanora01's profile image
Syanora01 
4 years ago

Disrespectful, misogynistic and threatening. Ray is a classic bait and switcher. Initially gave us one price only to jack it up for nothing. Don’t. 

BA's profile image
4 years ago

Garbage. This place is a joke. They actually argue with customers and they're not intelligent enough to even be correct. Imagine lying for a living. How pathetic. 

Frequently asked questions about Westway Ford Parts

How is Westway Ford Parts rated?

Westway Ford Parts has a 3.4 star rating with 546 reviews. 

When is Westway Ford Parts open?

Westway Ford Parts is closed now. It will open tomorrow at 7:00 a.m.