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Wheelhouse Apartments

3.0

About this business

At Wheelhouse Apartments, managed by Portus, LLC, we offer a variety of affordable apartments in Denver, and the metro area. When you rent with Wheelhouse, you’re getting more than just an apartment, you become one of the family. 

Location details

574 Santa Fe Drive, #110, Denver, CO, 80204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.0854 reviews
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Jen R.'s profile image
Jen R. 
rating
10 years ago

I lived here for 2 weeks and found out the entire building was infested with bed bugs. I paid the next months rent and stayed in my apartment 2 nights of the month only to be covered in bites both mornings. They told me there was not an infestation, but I didn't believe them. I hired an exterminator and paid for it out of my pocket. He found a nest in my kitchen and said that there was an infestation that had been there for at least 6 months. I had to get rid of most of my belongings. I did not get reimbursed for anyt... read more

Jason H.'s profile image
Jason H. 
rating
10 years ago

It has become clear that Wheelhouse and Boutique Apartments (same company) don't care about their tenants. I complained that my "secure" locked mail box was pried open the very day I moved in (over a month ago) yet I never received a response. Then my girlfriend complained after our mail box was pried open two more times and the mail was stolen. The maintenance man stated they were ordering a new mail box and it would be installed last Friday. This morning, our mail box door was completely ripped off of the hinges and our ... read more

Geoff L.'s profile image
Geoff L. 
rating
10 years ago

These frauds have hidden rules / "qualifying criteria" and they never mention it. They even charge for application fees when someone doesn't have a SSN or valid US government issued ID. Such crap. DO NOT RENT WITH THESE MONEY GRABBING A$$HOLES! They are only after money, nothing more. Calling the main office line is useless because they NEVER answer and NEVER return a call. Terrence Garret is such a piece of sh!t that he eluded all questions and beat around the bush with his nonsense of why they can't refund an application f... read more

Drew B.'s profile image
Drew B. 
rating
10 years ago

I've lived in the Booker T apartments in Five Points for the last year and a half, and I've finally hit the breaking point with Wheelhouse. A year ago, the roof of our apartment started leaking anytime it rained heavily. We regularly submitted work order requests and left voicemail messages with the main office about this. Periodically, a maintenance person would come out and put some sealant on the leak. We told them we didn't think this was actually going to solve the real problem, but they didn't listen, s we continued t... read more

Erin N.'s profile image
Erin N. 
rating
10 years ago

They don't even deserve one star. They are money hungry and extremely unorganized. We have rented for many years, We have never had such issues with a landlord as My husband and I have had with them. Just be warned they tell you one thing is okay, another employee will tell you something different and you as the tenant will end up paying the price for their poor communication. Moving out of 801 Dahlia St. Denver Has been absolutley horrible, we wanted to move because we are expected our first and Wheelinghouseapt has cause... read more

G G.'s profile image
G G. 
rating
10 years ago

the people running this are morons. tried to resign our lease, verbally said he'd send it to me.... nothing. then when rent comes due we have nothing posted in our account. multiple times my roomates and i have tried reaching out and asking. everytime get the run around. now all the sudden we have an eviction warning notice, even though we have done everything on our end. we aren't dead beats. it just would be great if they actually got organized. honestly, its cheap and you get what you paid for. we had an unoccupied un... read more

Florence J.'s profile image
Florence J. 
rating
11 years ago

I lived at the apartments on Josephine St. and while the apartments themselves are fairly nice the management company leaves much to be desired. The amount they charge for apartments is way overpriced. A 1 bedroom apartment that is less than 500 sq. ft. is now almost $1,000 per month. When I had originally moved in, it was $780 per month. This price change occurred in only 1 years' time. They also way overcharge for pets, parking, and storage. Their apartments are decent but NOT worth the price. I was also met with some pre... read more

Lisa O.'s profile image
Lisa O. 
rating
11 years ago

I would give negative stars if it were an option. I have been a resident of Wheelhouse/Boutique Apartments for about 14 months. From the beginning I have had problems with them. At times I have had to go to the owner to get any one to take notice and act. I could write a book on all of my issues with them but I will try to just do a few bullet points so you can get an idea. *My assigned parking spot (that I am charged for) has been "mistakenly" given to other residents THREE separate times, because they can't keep track... read more

Travis S.'s profile image
Travis S. 
rating
11 years ago

ZERO stars. I signed a temporary lease with Wheelhouse Apartments (the Cherry Street Townhomes property to be specific) while my new house was being built. I literally have nothing nice to say about this management company. In the interest of time, I'm just going to list some of the issues I and many other residence have experienced: 1) They are extraordinarily slow at responding to maintenance issues, even when the heat is not working and it's in the teens outside 2) They misrepresented the utilities and how the bill would... read more

Frequently asked questions about Wheelhouse Apartments

How is Wheelhouse Apartments rated?

Wheelhouse Apartments has a 3 star rating with 854 reviews. 

When is Wheelhouse Apartments open?

Wheelhouse Apartments is open now. It will close at 5:30 p.m.