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Wheelhouse Apartments
- Real Estate
- Denver, CO
About this business
At Wheelhouse Apartments, managed by Portus, LLC, we offer a variety of affordable apartments in Denver, and the metro area. When you rent with Wheelhouse, you’re getting more than just an apartment, you become one of the family.
Location details
574 Santa Fe Drive, #110, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the absolute worst company I have ever had as my landlords. They are horrible with communication and take zero responsibility for any of their mistakes, even when it results in me paying additional fees. I wish I never signed on to my apartment, which I love, because this company has been so brutal to work with. I highly suggest going with a different landlord.
The only reason I'm giving another star is because I liked my apartment complex (Columbine East)... at first. A lot more young loud people moved in right before I moved out. It was quiet and the neighbors were friendly. I also appreciate the the maintenance guy Dave, very nice and quick in responding to maintenance requests and Amanda, my leasing agent who continued to help me when management continued to fail at managing. I have to call 6 times in a row to finally get an answer. I do this because they rarely respond to vo... read more
they don't hire enough staff and the staff they have they can't manage to keep. I've dealt with over 6 maintenance people in a year as they keep leaving the company. Its nearly impossible to get anyone on the phone. They should invest in more staff to take calls as some situations you need resolved sooner than waiting to be called back in a few days if ever.
BEWARE THE FINANCIAL TRAP BUSINESS PRACTICES! My first 8 months or so at the Concord House were satisfactory, the place was a little old and run down but I knew what I was paying for, nothing I didn't already know about upon moving in. maintenance requests were responded to quickly and the maintenance staff was very friendly and helpful. about two months ago I put in a request for my blinds to be fixed as they are the old kind and kept breaking off, they said they would order new ones as to avoid this problem for future tena... read more
Very disappointed in this company since they took over. I've been in my particular building for years and was quite happy. Now I am not. I've always rented and I've never had a worse experience. They have ignored multiple requests to fix damage to the ceiling and light fixtures due to renovations above me. Their renovation practices could have seriously injured my son or I if we were home. They have ignored multiple requests to fix damage after plumbing repairs (their fix was to fill the hole with foam inadequately and debr... read more
I've had the WORST experience with this company. Complexes aren't taken care of. Terrible customer service/care for their property. I've been trying to get my bathtub paint fixed for over 2 months. There was a homeless man living in the laundry room for a night. He looked like he was on drugs and I had to call the police to get him out of the place. Have a lawyer look over the lease they offer because they use every loop hole they can to get more money out of you. It is IMPOSSIBLE to get ahold of these people. They never pi... read more
NOT recommended and disrespectful landlord! They didn't give the residents any notification about the massive renovation in the building. The noise from pounding and drilling is bothering people who live here, especially ones who work from home. It caused cracks on the ceiling and it feels like you live inside a bunker where there are bombs exploding outside! If they can give notification for the parking lot resurfacing why they didn't say anything on the renovation. Did contact the management for this issue and got a respon... read more
Not the worst experience I've ever had renting. I was in a hurry to find a place after accepting a job offer in Denver, so I took my spot unseen. The property was exactly what was listed online and the price wasn't awful for the area and square footage. I had several minor maintenance issues, all of which were fixed in a timely manner. Although, half of the lightbulbs in my apartment went out within two months of moving in, which was annoying but not a huge deal. The quality of the apartment wasn't awful either. Not exactly ... read more
If you value your safety around water or making sure that your valuable electronics have proper wiring don't rent here. Half of the apartment is grounded half is not (but has 3 prong plugs which isn't code), no GCFIs. Can't prove the timing of the remodels though so they can refuse to fix it. We'll be getting out when our lease is up. And we're contacting the building inspector this is just unacceptable.
Frequently asked questions about Wheelhouse Apartments
How is Wheelhouse Apartments rated?
Wheelhouse Apartments has a 3 star rating with 844 reviews.
When is Wheelhouse Apartments open?
Wheelhouse Apartments is open now. It will close at 5:30 p.m.