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Wheelhouse Apartments
- Real Estate
- Denver, CO
About this business
At Wheelhouse Apartments, managed by Portus, LLC, we offer a variety of affordable apartments in Denver, and the metro area. When you rent with Wheelhouse, you’re getting more than just an apartment, you become one of the family.
Location details
574 Santa Fe Drive, #110, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Getting in contact with these people has been a nightmare. They manage multiple properties none of which I've been able to see going on a week. Going through wheelhouse or boutique apartments will end up being a waste of your time.
Though the staff and maintenance are very kind people, and do what they can to make residents happy, they certainly don't address the issues that they simply don't feel like addressing. If something is simple and cheap, they'll fix it. The heating AND air conditioning systems in the Altair building have gone out Repeatedly, weekly, and sometimes more than once a week. Residents aren't notified, so if you are at work, your dear cat or dog is home freezing or bearing the summer heat. It's really not ok. Another resident thanke... read more
STAY AWAY FROM WHEELHOUSE AND BOUTIQUE! This is the most unprofessional company i have ever dealt with in my entire life. When we first arrived to our apartment on move in day the place was destroyed, as if a frat boy just moved out. It was truly disgusting, to the point where me and my girlfriend spent two full days cleaning it. When we told Kayla (and i really don't care that in name dropping here) who was in charge of our account about this, she kept brushing it off like it was nothing and there was nothing they could do... read more
I currently live in the Latitude 40 building. I have been living here since May 2015. Until last week I have not had any issues. Last week the toilet valve broke off my toilet and flooded the majority of my apartment. The toilet did not have a shut off valve. There was no way to stop the water. The fire department could not stop the water either. It took emergency maintenance over an hour to get to my apartment. They have yet to come in a finish cleaning up our apartment. They do not seem to care about inconveniencing thei... read more
Wheelhouse is a very poor quality. We waited 2 months before the fixed our problems. We have had bed bugs, and rats, mice. If you like to smoke this is the place for you. We cant open our windows because most people smoke here. Its awful
My experience with Wheelhouse was very sad. The building I lived in (without issue) for 6 years was taken over by Wheelhouse and within weeks there were problems. Lack of communication, promises made that were not kept, very slow response time to maintenance requests, stonewalling over any and all matters financial, tired explanations about how much rent is increasing in Denver and how there are other places to live if I was unhappy-it was endless. I recently moved out-got my security deposit back and was charged for a numbe... read more
Ok finally got my full deposit back. I am happy about that but it does not make up for the experience I had with Wheelhouse
I paid $1500 to break my lease early. It took Wheelhouse Apartments 67 days to return my deposit. The law in Colorado gives them 60 days.They told me on the phone the check was in the mail 3 different times. I finally had to drive down to pick up my deposit. Wheelhouse also threatened to evict me 5 weeks after I had already moved out. Do not sign up for the automatic withdrawal of your utilities. They withdrew $200 from my checking account for 1 months utilities. My utilities were usually about $60 month. I had to make 8 dif... read more
After I write this review, I am also going to be reporting Wheelhouse to the Better Business Bureau. After taking over the lease from another managing company in August, they had trouble with their online payment system. This caused my roommate and I to pay rent later than planned, but we were assured that there wouldn't be a late fee. After we payed (in person) they forgot to process both of the checks and we got a nice note at the end of the month saying that if we didn't pay our rent (that we already paid) that we would b... read more
Frequently asked questions about Wheelhouse Apartments
How is Wheelhouse Apartments rated?
Wheelhouse Apartments has a 3 star rating with 844 reviews.
When is Wheelhouse Apartments open?
Wheelhouse Apartments is open now. It will close at 5:30 p.m.