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Wheelhouse Apartments
- Real Estate
- Denver, CO
About this business
Location details
574 Santa Fe Drive, #110, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had the WORST experience with this company. Complexes aren't taken care of. Terrible customer service/care for their property. I've been trying to get my bathtub paint fixed for over 2 months. There was a homeless man living in the laundry room for a night. He looked like he was on drugs and I had to call the police to get him out of the place. Have a lawyer look over the lease they offer because they use every loop hole they can to get more money out of you. It is IMPOSSIBLE to get ahold of these people. They never pi... read more
Business response:
We're sorry that we didn't meet your expectations, Mollie. We take resident feedback very seriously, so we'd appreciate a chance to listen to your concerns in person or by phone. We can be reached at (303) 399-3939, or you can stop by the leasing office during regular business hours. Thank you.
NOT recommended and disrespectful landlord! They didn't give the residents any notification about the massive renovation in the building. The noise from pounding and drilling is bothering people who live here, especially ones who work from home. It caused cracks on the ceiling and it feels like you live inside a bunker where there are bombs exploding outside! If they can give notification for the parking lot resurfacing why they didn't say anything on the renovation. Did contact the management for this issue and got a respon... read more
Business response:
Andre, we appreciate you taking the time to share your experience. We are sorry to hear you have not had a good experience in our community. We have been making improvements so residents can be proud of the community they call home. Unfortunately, sometimes renovations can produce unwanted noise. We ask that residents contact the office when this happens so we can communicate with our workers. Please feel free to reach out to us at (303) 399-3939. We want everyone to be happy and comfortable while calling our community home.
Not the worst experience I've ever had renting. I was in a hurry to find a place after accepting a job offer in Denver, so I took my spot unseen. The property was exactly what was listed online and the price wasn't awful for the area and square footage. I had several minor maintenance issues, all of which were fixed in a timely manner. Although, half of the lightbulbs in my apartment went out within two months of moving in, which was annoying but not a huge deal. The quality of the apartment wasn't awful either. Not exactly ... read more
If you value your safety around water or making sure that your valuable electronics have proper wiring don't rent here. Half of the apartment is grounded half is not (but has 3 prong plugs which isn't code), no GCFIs. Can't prove the timing of the remodels though so they can refuse to fix it. We'll be getting out when our lease is up. And we're contacting the building inspector this is just unacceptable.
Business response:
Matthew, We do our best to resolve maintenance issues quickly, safely, and with a minimum of inconvenience to you. Please call me at 303-991-6497 so I can help put this right. Thank you. Mike Keady
Run away as fast as you can!!! We lived at the Sherman commons Nov 2015-2016! The place is a dump no joke you will live in trash! Dog poop, cat poop and garbage fill the commons. If you enjoy bedbugs your in the right place. We got them 3 times in a year living here. I have scars all over my body from the bedbug attacks. They had the nerve to not give us our deposit back b/c of admin fees. The windows are cheep, the floors are cheep and the ac and heat hardly ever work. Water gets shut off weekly without notice. Bums lurk ar... read more
I've lived at Sherman Commons for 7 months and I deeply regret it. It's convenient for the location but the apartments are absolute trash. Paint splatter from the 'remodel', warped floors and cracked kitchen counter tops; I really could go on and on. Either the heat or the A/C unit is constantly broken and no matter how many times I requested a fix, it never happens. Our apartment has stayed at 63 degrees during the Winter no matter how high we put the thermostat. Also, there is no insulation or weather stripping near the ... read more
Things have only gotten worse at this courtyard at sloans location. I've never had quite as many maintenance issues as I have with this place. After I wrote my initial review, work began on my shower. They finally replaced the components that needed to be replaced, which required ripping out some of the tile. For about 2 weeks I had a black trash bag duct taped to my shower wall. While they were in one day for my roommates issue she asked them about my shower. They said they were waiting on my tile to come in (I honestly fe... read more
Business response:
Emily, I apologize for all the maintenance issues you've been experiencing. Please call me at 303-991-6497 so I can listen further. After we speak, I will do all that I can to make sure these issues are resolved. Thank you, Mike Keady 8/16- Emily, We're so sorry to hear this has been your experience upon moving into one of our apartments. This is not the first impression we want to make. Please give me a call at 303-991-6497 so I can listen further and do all that I can to improve your situation. Thank you, Mike Keady.
Wish I could give them one star. Wheelhouse you are a greedy bunch of people. I live in Le Cirque aka the most overpriced building, ever. Initially we moved in because we were just in a hurry to get out of a sublet, I didn't even have a chance to look at it in person. WHAT A MISTAKE! Can't believe I've wasted so much money for the past 9 months on this STUDIO (just because there's a wall doesn't make it a one bedroom, no bedroom door, it's a studio). You all are crazy if you think people are going to keep renting these tiny ... read more
Business response:
Hannah, We apologize if you feel our apartments are overpriced. We would be happy to discuss your situation in more detail. Please reach out to me at 303-991-6497. I will do everything I can to make sure you are happy in our communities-Mike Keady
TAILWINDS APT IS A LIE. Property manager Michelle Valdez is a con! Do not rent any property under wheel house. Pictures online is completely different. Complicated to get maintenance to even consider service, esspecially maintenance that was suppose to be done before someone moves in. Terrible carpet smell, bleached counters and carpet, new A/C with a plug that doesnt even fit into an outlet, most of the outlets dont work and oven wasnt installed properly. I wouldnt wish my experience on my worst enemy. STAY AWAY
Frequently asked questions about Wheelhouse Apartments
How is Wheelhouse Apartments rated?
Wheelhouse Apartments has a 3 star rating with 857 reviews.
When is Wheelhouse Apartments open?
Wheelhouse Apartments is closed now. It will open at 9:00 a.m.