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At Wheelhouse Apartments, managed by Portus, LLC, we offer a variety of affordable apartments in Denver, and the metro area. When you rent with Wheelhouse, you’re getting more than just an apartment, you become one of the family.
574 Santa Fe Drive, #110, Denver, CO, 80204, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
My experience with Wheelhouse was very sad. The building I lived in (without issue) for 6 years was taken over by Wheelhouse and within weeks there were problems. Lack of communication, promises made that were not kept, very slow response time to maintenance requests, stonewalling over any and all matters financial, tired explanations about how much rent is increasing in Denver and how there are other places to live if I was unhappy-it was endless. I recently moved out-got my security deposit back and was charged for a numbe... read more
Ok finally got my full deposit back. I am happy about that but it does not make up for the experience I had with Wheelhouse
I paid $1500 to break my lease early. It took Wheelhouse Apartments 67 days to return my deposit. The law in Colorado gives them 60 days.They told me on the phone the check was in the mail 3 different times. I finally had to drive down to pick up my deposit. Wheelhouse also threatened to evict me 5 weeks after I had already moved out. Do not sign up for the automatic withdrawal of your utilities. They withdrew $200 from my checking account for 1 months utilities. My utilities were usually about $60 month. I had to make 8 dif... read more
After I write this review, I am also going to be reporting Wheelhouse to the Better Business Bureau. After taking over the lease from another managing company in August, they had trouble with their online payment system. This caused my roommate and I to pay rent later than planned, but we were assured that there wouldn't be a late fee. After we payed (in person) they forgot to process both of the checks and we got a nice note at the end of the month saying that if we didn't pay our rent (that we already paid) that we would b... read more
I am not sure how to adequately describe just how bad my experience with Wheelhouse was while living at Topaz. I lived there for 2.5 years, mostly due to location and convenience. Though I moved in right after the building was renovated, there were ample structural and management problems. My apartment was located over the boiler room, which meant that I had no control over the temperature or utilities usage in my apartment. Even in the winter, my apartment was at least 80 degrees. In the winter this was somewhat manageable... read more
Worst company I've dealt with in my entire life. Never responds to maintenance and has the worst response rate for admin staff possible. Completely understaffed for as many properties as they manage.
So I moved into a cheap one-bedroom back in 2011. It was a decent place on 12th and Colorado, owned by a nice old guy. The neighbors were nice, and even though things were old in the apartment, the complex was kept clean and the price was right. I lived there a year or so then the building got bought by Wheelhouse Apartments. I didn't know anything about them at the time, but I would soon learn. Things started to decay, fees started to rack up anytime you wanted anything. Fine whatever. Then, there was a roof leak out ... read more
If I could leave this place a ZERO I would. The management company completely disregards safety and security requests sent by tenants. We had to threaten legal action to get any movement out of them. This apartment management is the inner city Walmart of management companies.
Wheelhouse recently bought out my apartment complex, and I was hoping for better than what we had before... Well, this is by far the worst company I've ever dealt with. There is trash all around the outside of the building, making it look like a dump. The pool looks radio active and has not been dealt with in years. My refrigerator was leaking, and the loose water was rotting my food, upon move in- it took at least 5 phone calls to even be acknowledged that we were reporting a problem. It took almost 2 months to get the prob... read more
Wheelhouse Apartments has a 3 star rating with 854 reviews.
Wheelhouse Apartments is open now. It will close at 5:30 p.m.